Deputy General Manager

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Bury St Edmunds
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£36,500 / year
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Skills Financial Management Customer Service Excellence P&L management Team leadership Budgeting

FULL DESCRIPTION

Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.

What you’ll do:

  • Collaborate with the General Manager, providing support across all management tasks
  • Maintain and uphold high standards consistently across quality, safety and food
  • Lead and coach your team towards achieving outstanding success
  • Strive for excellence in delivering memorable service to our customers

Who you are:

  • Leadership Skills: Ability to inspire and lead a team effectively
  • Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
  • Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience

Benefits:

  • Bonus Scheme of up to 20%
  • A share of Tronc*
  • Free Food on shift
  • Pension & Life Assurance
  • 50% discount on food and drink when you’re not working
  • Wellbeing Support for you and your family
  • Referral Bonus of £1000 for referring managers
  • Development and progression opportunities

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams.  All Tronc goes to you, shared between our waiting and non-waiting teams.  You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality

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