Night Support Team Leader

Night Support Team Leader

Reporting to the Guest Care Manager, you will be responsible for creating a comfortable, safe and secure environment throughout the night, and leading our Night Support Assistants as required. Your responsibilities will include regular patrols of the centre grounds, prompt and efficient resolution of guest issues and complaints, and ensuring accurate record-keeping of accidents and incidents. You will also actively seek opportunities to improve centre presentation and compliance, promote positive health and safety behaviours, and support our environmental policy.

We are searching for someone with excellent customer focus and teamwork skills, who is also a confident decision maker and effective leader of people. Ideally you’ll have previous experience working with children/young people in a night support role and managing a team, however this is not essential as full training will be given. Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

- On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday. - A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations. - 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program - Sector leading family friendly policies and a contributory pension - Access to our financial wellbeing platform where you can borrow or save directly from your salary. - Free/discounted [Employer hidden — view at passion-project.co.uk] breaks for your family & discounts at 800+ retailers.

For any enquiries specific to this role, please email [contact hidden]

For a full Job Description and Personal Specification please click here.