General Manager Knowles of Norwood

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Crystal Palace - London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£50,000 / year
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Management Leadership Team Management P&L Management Customer Service Training Sales Operations

FULL DESCRIPTION

General Manager Knowles of Norwood

[Employer hidden — view at passion-project.co.uk]

Crystal Palace - London•£43,000 to £50,000 plus TRONC and bonus with OTE of £60,000•Full time

What we offer you?

  • Unlimited performance related bonus
  • 50% discount on all food in any [Employer hidden] Pub and Bar
  • 50% discount on all drinks in any [Employer hidden] Pub and Bar
  • Additional holiday in recognition of long service - up to an extra five days a year
  • £50 birthday bar tab
  • Christmas Day off, with every venue closed – time to be with family and friends

What you offer us?

Personal drive and ambition,

You will work closely with your management team, including your head chef, to drive a team effort to deliver a great experience for our customers on every shift, partnering the finest food with our unique drinks offer, building an atmosphere that makes you the beating heart of every shift.

You will be fully responsible for the pubs P&L, so converting sales to profit is also important. You will have an eagle eye for detail, ensuring our guests journey from beginning to end will leave them wanting more.

You will be at the forefront of training your team, with a genuine passion to develop and nurture your future stars and in turn, take your business forward. We believe in developing a strong bench, having a succession plan in place to reduce any recruitment needs and in turn develop our people into the next [Employer hidden] General Managers.

You will demonstrate all of this by upholding our company values of honesty, integrity and fairness with our teams, our guests and anyone else associated with our business.

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