What you'll be doing

We are looking for compassionate and dedicated Bank Support Workers to join our team and provide high-quality, person-centred support to individuals who use our services. This flexible role allows you to work on a bank basis while making a meaningful difference in people’s lives.

As a Bank Support Worker, you will provide direct support that promotes dignity, independence, and choice. You will work closely with individuals to help them live fulfilling lives, supporting them with daily activities and encouraging them to achieve their personal goals.

Support Workers play a vital role in helping people maintain their independence while ensuring their wellbeing and safety. The role can be both rewarding and challenging, so resilience, patience, and a caring nature are essential. No two days are the same, and your empathy and positive attitude will help individuals navigate both the highs and lows of daily life.

Your responsibilities may include supporting individuals with everyday tasks, promoting independence, encouraging social engagement, and providing emotional support.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

What We’re Looking For:

• A caring and respectful approach to supporting others.
• Ability to work flexibly and think innovatively.
• Strong communication and relationship-building skills.
• Commitment to upholding professional standards, policies, and procedures.
• Experience in care or support work (desirable, but not essential – training provided).

What we will give you in return

We want you to succeed at [Employer hidden — view at passion-project.co.uk] and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

*Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.*

About [Employer hidden]

[Employer hidden] is the UK’s leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

*We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer* here.

*All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. [Employer hidden] will cover the cost of a DBS check.*

We kindly request that recruitment agencies do not contact us regarding this vacancy.

Documents

Support worker job description

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