Shift Leader

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Wishaw
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Team Leadership Retail Operations Compliance Communication Problem Solving

FULL DESCRIPTION

Shift Leader roles involve leading teams, ensuring compliance, and providing excellent customer service. Responsibilities include opening and closing stores and exceeding customer expectations.

About this role

    - Wishaw

    - Retail (Stores) Hourly Paid

    - Competitive salary, plus excellent benefits

    - 36.75 Hours per week

    - Permanent

    - Must be available to work 5 days over 7 including evenings and weekends. Earliest start time is 5am and latest finish time is 11pm

    - Closing date: 31 May 2026

    - Job reference: 153077

    Are you working in a customer facing, fast paced environment? Ready to take the next step in your career? Our Shift Leader roles could be the next opportunity for you!

    Our shift leaders thrive from the responsibility of trading our stores to exceed customer expectations, through opening and closing stores, ensuring compliance and providing excellent customer service and they have a passion for supporting and leading teams.

    In return for your hard work we will offer you:

    • Fully flexible shift patterns
    • Six weeks holiday (including bank holidays)
    • 15% discount in our supermarkets and convenience stores available from the day you join us
    • Additional 10% discount card for a Friend or Family member
    • Career progression and development opportunities
    • Subsidised in store cafe or shop floor ranges
    • Competitive pension and life assurance
    • Healthcare/Well-being benefits including Aviva Digital GP
    • [Employer hidden — view at passion-project.co.uk] MyPerks with discounts at high street shops, cinemas and gyms, and lots more
    • Optional Payroll charity donations
    • A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

    We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at [Employer hidden], so this could just be the start of your [Employer hidden] journey.

    Find out more about working in Retail at [Employer hidden] here.

    About you

    • Loves leading a team and going above and beyond for our colleagues and customers
    • Enjoys being active and working in a fast paced varied environment
    • Likes to use your own initiative to identify opportunities to deliver our plan with attention to detail
    • Has the ability to use a range of equipment and technology
    • Has experience in dealing with emergency situations, following store policies and procedures

    What happens next?

    • Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

    At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

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