Store Manager - Across Cumbria

About the role

Reporting to the Regional Manager, your responsibilities will include:

• Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We’re always open to new ideas and Store Managers should also foster this culture in their stores.
• Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made.
• Cultivate a high-performance culture through talent development, succession planning, and supportive leadership.
• Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring [Employer hidden — view at passion-project.co.uk] becomes a one-stop shopping destination.
• Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community.

About you

• Experience managing a store in a fast paced food retail environment is essential for this role
• Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working.
• A passion for spotting and driving talent and creating a successful team culture.
• The ability to resolve challenges and build trust between the store team.
• Natural ability to set clear objectives that link directly to each department which are aligned with the [Employer hidden] priorities, ensuring that your team is working towards and engaged with a shared goal
• The power to create a culture that fosters and values collaboration.
• Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own.

We are an equal opportunities employer and welcome applications from all sections of the community.

If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

About us

How do we say thank you?

As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package.

• Generous bonus scheme
• Car allowance
• Competitive pension scheme
• Private healthcare for you and your family
• Colleague discount of 15% and 10% for a friend or a family member
• Up to 6 weeks of annual leave, which will increase during your length of service
• Competitive incentive plan

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We’re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!

Reward & Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive.  Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

• Rewarding success

We believe success should be rewarded. So, from a simple thank you to our well-deserved recognition awards, we’ll show you how much we value you. We care for our colleagues. It’s how we keep hold of the best talent.

• Pay

[Employer hidden] wouldn't be what it is without our amazing colleagues, which is why we offer competitive salaries to ensure we attract and retain the best.

• Colleague discounts

We operate one of the most generous colleague discount schemes in food retail, and currently offer two discount cards, one for you and one for your family or friend. You will be eligible for a 15% discount on all eligible purchases and your friend or family will be eligible for up to 10% discount.

• Holidays

We know how important it is to take time off to relax and unwind. So, to help you achieve a healthy work/life balance, you’ll enjoy at least 28 days of holiday a year pro rata (including public holidays). Your holiday will increase depending on your length of service, too.

• Pension

We have a competitive pension scheme that all our colleagues can join.

• Life assurance

In case the worst should happen, we offer a Life Assurance Scheme, more commonly known as a ‘Death in Service’ benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules.

• Money off

Not only will you enjoy 15% off your [Employer hidden] shopping, you'll have access to discount and cashback offers from over 1,500 retailers including everything from fashion and holidays to utilities and electronics. All of our sites offer subsidised meals too.

• Flexible benefits

We offer a range of flexible, voluntary and salary sacrifice benefits that can help you save on your tax and National Insurance. These include:

• Holiday buy scheme
• Payroll giving

• Healthcare cash plan

Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health expenses including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more. Cover is offered at a differents levels to suit your needs, and up to 4 children are covered at no extra cost! We're pleased to be able to extend the offer to colleagues' partners. Terms and conditions apply.

• Wellbeing with Vita Health

At [Employer hidden] we care about our colleagues' wellbeing, and we work with a number of organisations to provide information, advice and support to colleagues and their families.

Our wellbeing partner Vita Health, offers free and confidential information, advice and support for all our colleagues and households 24 hours a day, 365 days a year, on all wellbeing matters including mental and physical health. They also provide a management support helpline Monday to Friday.

• Aviva Digital GP and wellbeing

We provide colleagues with free access to Aviva's Digital GP and Aviva Wellbeing app services. Colleagues can book can book unlimited video consultations with an NHS-registered, private GP. To help colleagues when they need it most, It's a 24 hour service. Colleague's children are also covered up to age 16.

• Addiction treatment

We're working with the team at the UK Addiction Treatment Group to support the wellbeing of our colleagues when it comes to addiction and behavioural disorders.

• Salary finance

We've partnered with Salary Finance to provide all colleagues with access to simple, useful financial education, as well as access to loans at competitive and affordable rates, repaid directly from pay.

• Family Friendly benefits

• Maternity and Adoption Pay: Full pay for the first 26 weeks of maternity and adoption leave.
• Paternity Leave: Up to 4 weeks of paternity leave, allowing flexibility within 52 weeks of the birth or placement.
• Neonatal Leave: An additional week of leave for every week the baby spends in neonatal care, up to the original due date, with a maximum of 12 weeks.
• Fertility Leave: Up to five days of paid leave per cycle for prospective mothers undergoing treatment, and up to two days of paid leave for partners

Plan your journey

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Learning and development is at the heart of our business

As you can imagine, [Employer hidden] is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.

It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.

Discover Learning & Development at [Employer hidden]

Our DE&I workstreams

We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.

These are the moments that matter to them - and they matter to us, too.

Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.

As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.

Discover our workstreams

Our Process

We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden].

• 1

Find an opportunity that's right for you

Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.

• 2

Online Assessment (Customer Assistant roles)

After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.

• 2

Let's find out more

For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!

• 3

Interview

Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).

• 4

Final Stage

With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.

• 5

Decision

Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome.  If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.

Ways of Working

Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.

Customer First - I care about our customers and do everything I can to meet their needs

Teamwork - I always play my part in the team, and I recognise we go further together

Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us

Care and Respect - We care more and try harder; for each other, for everyone around [Employer hidden]

Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them

Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement

Life at [Employer hidden] offers more than you imagine.

We’re a Yorkshire based food manufacturer and retailer, and our story began with a simple market stall in Bradford all the way back in 1899. Today, we’re still just as committed to delivering on our promise of 'freshness from farm to fork' for every customer. It’s why we’ve grown to become one of the UK’s leading supermarkets. And, with 90,000 colleagues, nearly 500 stores, and 11 million customers every week, there are now more reasons to join us than you can imagine.

Discover Life at [Employer hidden]

MorriStories

Meet the Recruiter

Olivia Sellman

Resourcing Specialist - Retail

Favourite [Employer hidden] product
Cherries & Berries Squash

Top Tip
Always be curious and ask what you want to know.

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