Store Manager - Convenience

About this role

Glenroy Avenue, Colne

Retail Management (Various Depts)

Competitive salary plus excellent benefits

42 Hours per week

Permanent

Job reference: 154628

Are you an entrepreneurial, customer-focused leader with a passion for retail and community?

Join [Employer hidden] Daily as a Convenience Store Manager and run your store like it's your own business!

We are looking for a dedicated ‘shopkeeper’ to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop.

As the heart of your store, you will be responsible for driving success across four key areas:

Customer & Commercial Performance

Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively.

Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the [Employer hidden] brand promise.

Team Leadership & Development

Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development.

Inclusive Culture:Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential.

Operational Excellence

Standards & Compliance: Ensure all operational procedures, health and safety, and compliance standards are rigorously met, maintaining an attractive, safe, and efficient shopping environment.

Flexibility: As hours are driven by business and customer needs, this role requires flexibility, including early mornings, late nights, and weekend work.

Community Engagement

Local Champion: Build strong, positive relationships within the local community, understanding the vital role your store plays and actively seeking ways to offer support.

About you

We are looking for leaders who can inspire, adapt, and deliver results. While prior experience in a fast-paced, service-focused environment (such as retail, convenience, or hospitality) is beneficial, we prioritise the following leadership qualities:

People Development: A genuine passion for spotting, coaching, and developing talent within your team, fostering a high-performing and collaborative culture.

Inspiration & Influence: The ability to motivate and inspire your team, while also listening and influencing stakeholders to think broadly about new ways of doing things.

Hands-On Attitude: A willingness to "roll up your sleeves" and work alongside your team to support the delivery of day-to-day store objectives.

Resilience: High level of personal resilience and strong problem-solving skills to navigate challenges effectively.

Please note: Some stores offer Post Office services. If so, a P250 financial check will be required as part of your offer of employment. Successful verification of this check is mandatory to start employment.

About us

More Perks

Salary: We don't advertise salary because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to [Employer hidden]. Our recruitment team will always discuss this with you early in the process as we genuinely want to match your experience with the correct salary.

Annual leave: 28 days holiday

Colleague Discount: 15% discount across convenience, supermarkets and online

Company Pension: Contributory scheme

Sir Ken Morrison Leadership School: Internal leadership school offering a University accredited development programme

Health & Wellbeing Support: Access to Vita Health & Aviva digital GP

'My Morri' Exclusive Discounts: Instant discounts on everyday purchases, dining and leisure plus online cashback and reloadable cards

*We are an equal opportunities employer and welcome applications from all sections of the community.*

More About Us

[Employer hidden] acquired the McColl’s business in 2022, rapidly expanding our convenience proposition. Today, we have a network of 1,700 convenience stores nationwide, both company owned and franchised.

Our aim is to be the 'go to' neighbourhood shop, providing a fantastic range of quality everyday products and services, close to home, so we’re always available when customers need us most. We offer local convenience at supermarket value; a recognised brand that people can trust.

What Happens Next?

We are dedicated to building a diverse, inclusive, and authentic workplace. If you are excited about this role but feel your past experience doesn't align perfectly with every requirement, we still encourage you to apply as you may be the perfect candidate for this or another role.

Application: Submit your application online

Screening Call: Shortlisted applicants will be contacted by a recruiter for an informal discussion to explore your experience and suitability

Interview: Successful candidates will be invited to an interview with the Area Manager.

Should you require any reasonable adjustments during the application or interview stages, please contact danielle.[[contact hidden]](mailto:[contact hidden]) and we will endeavour to support you.

Reward & Benefits

We've highlighted below some of our standard Rewards & Benefits that our colleagues receive.  Please note, some roles come with additional benefits such as bonus, company car allowance etc. you'll find further details where applicable in our adverts, or you can speak to someone in our resourcing team for more information.

Rewarding success

We believe success should be rewarded. So, from a simple thank you to our well-deserved recognition awards, we’ll show you how much we value you. We care for our colleagues. It’s how we keep hold of the best talent.

Pay

[Employer hidden] wouldn't be what it is without our amazing colleagues, which is why we offer competitive salaries to ensure we attract and retain the best.

Colleague discounts

We operate one of the most generous colleague discount schemes in food retail, and currently offer two discount cards, one for you and one for your family or friend. You will be eligible for a 15% discount on all eligible purchases and your friend or family will be eligible for up to 10% discount.

Holidays

We know how important it is to take time off to relax and unwind. So, to help you achieve a healthy work/life balance, you’ll enjoy at least 20 days of holiday a year pro rata (including public holidays). Your holiday will increased depending on your length of service, too.

Pension

We have a competitive pension scheme that all our colleagues can join.

Family Friendly benefits

Statutory Maternity Pay (SMP) is paid for up to 39 weeks. Which you will get:

90% of your average weekly earnings (before tax) for the first 6 weeks

£184.03 or 90% of your average weekly earnings (whichever is lower) for the next 33 weeks

Plan your journey

Glenroy Avenue, Colne, United Kingdom, BB8 9ET

Google Maps

Learning and development is at the heart of our business

As you can imagine, [Employer hidden] is a busy place to be. There’s lots going on - processes, changes, new initiatives, different ways of working. And that’s just on a Monday morning.

It means there’s a lot to learn. But learning isn’t just about understanding what’s involved in day-to-day workloads. It’s also about growing and developing in your career, too. That’s why we’ve made sure that learning and development is at the heart of our business. We’re here to make sure everyone has everything they need to be their best - and to go as far as they want.

Discover Learning & Development at [Employer hidden]

Our DE&I workstreams

We're proud to have a diverse group of colleagues working here. We want everyone to feel valued in an environment where we promote respect, where they feel a sense of belonging, and feel celebrated as individuals.

These are the moments that matter to them - and they matter to us, too.

Everyone is welcome to get involved in our Ethnic Diversity, Ability, LGBTQ+, Women, and Family & Carers workstreams, too. They’re designed to help us better reflect our customers, colleagues, and communities so we can become an even more inclusive business.

As a business, we love bringing people together. And we think it’s one of the biggest reasons to be part of our team.

Discover our workstreams

Our Process

We've outlined below what our typical process looks like, this can vary slightly depending upon the role or team you've applied for. Our goal is to provide a positive and accessible experience for all applicants, ensuring everyone has the support they need to showcase their best selves.

Our resourcing team are on hand to help with any questions about your application and you can reach them by e-mailing [contact hidden].

Find an opportunity that's right for you

Once you've found a role that's right for you, you can apply via this site. If it's your first time applying with us then we'll need all your essential information and we might ask you to upload your most recent CV. If you've applied for roles with us before then we should recognise you and you won't need to share these details again, unless something has changed that you need to update us on.

Online Assessment (Customer Assistant roles)

After your application, we might send you an e-mail and ask you to complete an online assessment. This is typically a situation judgement test where we'll ask you ten questions with mutliple choice answers and takes around 10-15 minutes to complete. The questions will give you a feel for the types of scenarios you might encounter working in our stores - think customer first.

Let's find out more

For some of our stores and site roles, if you've been successful with your application we might just e-mail and ask you to book a slot for your interview. For other roles our resourcing team will get in touch with you to find out a bit more about you and why you applied. They'll also answer any questions you might have about us and the role. After all, it's a two way process!

Interview

Our interviews are typically face to face but can sometimes be virtual. Don't worry, we'll advise either way. Your interview can differ depending on the role or team. Part of the interview may include some competency questions against our Ways of Working (listed below).

Final Stage

With some of our roles there might be a second interveiw. This tends to be for roles in our Head Office and some salaried positions across our stores and sites. As part of this second stage, we might ask you to complete a task, such as a SWOT analysis or something similar, and present it back during the interview. This helps us understand your approach and thinking about the role.

Decision

Our resourcing team or the store or site you've applied to will be in touch with you as soon as they can to let you know the outcome.  If you've been successful we'll share the details of our offer with you and follow up with everything you need on e-mail.

Ways of Working

Our Ways of Working are like a set of values that define our core beliefs, guide decision-making, and shape our culture and how we operate.

Customer First - I care about our customers and do everything I can to meet their needs

Teamwork - I always play my part in the team, and I recognise we go further together

Working Freely in a Framework - I’m trusted to make my own decisions and encouraged to improve things for customers and for us

Care and Respect - We care more and try harder; for each other, for everyone around [Employer hidden]

Listen and Respond - I take the time to talk with and listen to colleagues and customers, and always do the right thing for the them

Grow Sales, Low Cost - I understand my part in the end-to-end process and look for ways to drive improvement