Customer Assistant - Market Street & Cafe

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Dumfries
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork Communication Food Preparation Retail Flexibility Equipment Operation

FULL DESCRIPTION

Customer Assistant - Market Street & Cafe

Dumfries

Retail (Stores) Hourly Paid

Competitive salary, plus excellent benefits

20 Hours per week

Fixed Term

Must be available to work between the hours of 0600am to 8pm ,Monday through to Sunday , Maximum 5 days pwe week were required

Closing date: 28 May 2026

About this role

We’re looking for friendly, hands-on people to join our Market Street and Café team, preparing and serving the fresh, high-quality food we’re known for.

From serving meals in our Café to preparing pizzas, fresh fish, or meat on Market Street, you’ll play a big part in making our customers’ experience special every day.

You’ll work in a fast-paced, structured environment with clear routines and timed activities that help keep everything running smoothly - all to make sure our customers can get what they need, when they need it. You’ll also be trained across other areas of the store too, such as Replenishment and Customer Service, so flexibility and teamwork are essential.

More about our perks

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in our supermarkets and convenience stores available from the day you join us

Additional 10% discount card for a Friend or Family member

Career progression and development opportunities

Subsidised in store cafe or shop floor ranges

Competitive pension and life assurance

Healthcare/Well-being benefits including Aviva Digital GP

[Employer hidden — view at passion-project.co.uk] MyPerks with discounts at high street shops, cinemas and gyms, and lots more

Optional Payroll charity donations

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Find out more about working in Retail at [Employer hidden] here.

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

  • Helpful and friendly approach
  • Enjoys staying active and being hands-on
  • Works well in a busy, structured environment
  • Comfortable using equipment safely and following processes
  • Loves to help support our customers and resolve their queries

Please note: We are only able to recruit individuals who are over the school leavers age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.

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