Customer Assistant - Service

About this role

- Link Road, Canvey Island
- Retail (Stores) Hourly Paid
- Competitive salary, plus excellent benefits
- 14 Hours per week
- Permanent
- 2 x 7 hour shifts per week - 2 days out of 7 - shifts will be between 6:00 and 23:00
- Closing date: 04 May 2026
- Job reference: 154541

We’re looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.

You’ll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.

You’ll also be trained to support other parts of the store, like our famous Market Street or Replenishment teams, so this is a great role for a team player who is ready to help wherever you’re needed.

More about our perks:

Fully flexible shift patterns

Six weeks holiday (including bank holidays)

15% discount in our supermarkets and convenience stores available from the day you join us

Additional 10% discount card for a Friend or Family member

Career progression and development opportunities

Subsidised in store cafe or shop floor ranges

Competitive pension and life assurance

Healthcare/Well-being benefits including Aviva Digital GP

[Employer hidden — view at passion-project.co.uk] MyPerks with discounts at high street shops, cinemas and gyms, and lots more

Optional Payroll charity donations

A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look out for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply to join our team – it only takes a couple of minutes.

We’ll be in touch soon, so keep an eye on your phone and emails.

At [Employer hidden], we are committed to ensuring a fair and inclusive recruitment process. You can find answers to common questions on our FAQs page, including how to request reasonable adjustments. Should you need any reasonable adjustments at any stage of the process, please let us know and we'd be happy to support you.