General/Operations Manager

Responsibilities:

• Oversee day-to-day manufacturing operations across two locations.
• Plan and implement schedules to meet deadlines and maintain quality standards.
• Lead and coach teams in operations and customer service functions.
• Manage stock levels and ensure timely delivery of products.
• Develop and execute operational plans to achieve business goals.
• Ensure compliance with medical quality standards and internal systems.
• Build strong relationships with suppliers, distributors, and stakeholders.
• Monitor budgets, financial decisions, and investment opportunities.
• Support audits and maintain compliance with health, safety, and quality regulations.
• Continuously improve processes and workflows for better efficiency.

Key Skills and Requirements:

• Strong leadership and team management skills to motivate and develop staff.
• Excellent communication skills to collaborate across departments and with stakeholders.
• Experience in manufacturing operations, including production, stock control, and supply chain management.
• Knowledge of Quality Management Systems and regulatory compliance.
• Familiarity with ERP systems and accounting software (e.g., Xero).
• Problem-solving skills to adapt to challenges and drive continuous improvement.
• Background in engineering or significant experience in a manufacturing environment preferred.
• Awareness of the ophthalmic industry is a plus but not required.

For more information, please contact Emma Miles.

If you are interested in applying to this exciting opportunity, then please click ‘Apply’ or to speak to one of our specialists visit the ‘Contact Us’ page.