Office Manager (ACOM)

Job Introduction

We are looking for an Office Manager to to lead the Customer Services team (Reception team) on site and coordinate other suppliers to support the day to day agency operation and to ensure that the client expectations for Customer Services are consistently delivered and developed.

The client organisation is a Creative Agency based in Farringdon.

Role Responsibility

In this role you will be responsible for:

• • Day-to-day running of the office including managing the on-site team member
• • Leading the Social Committee and supporting with social events such as the Summer party, Christmas party, team lunches, company away days
• • Being fully customer focused and able to deal with enquiries and queries in a pro-active and efficient manner, always ensuring guest and staff satisfaction
• • Coordinate meetings and client events including ordering and set up of catering
• • Anticipate project needs, discern work priorities, and meet deadlines by working fully independently
• • Ensuring all Health & Safety measures are in place, reporting any issues to the relevant teams

The Ideal Candidate

The ideal candidate will:

• - Have a minimum of 1 year supervisory or management experience
• - Be adaptable and flexible in every approach
• - Have strong communication skills
• - Maintain a professional, polite and considerate manner at all times and act as a role model for the team
• - Be able to build [Employer hidden — view at passion-project.co.uk] with colleagues and clients alike
• - Always strive to improve with innovation and creativity
• - Be able to work independently

About the Company

Why [Employer hidden]?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within [Employer hidden].

We are committed to equality of opportunity and inclusion within the workplace and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at [Employer hidden]” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassador’s mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

[Employer hidden] is also a Disability Confident Employer and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

*Some of the benefits you will have access to:*

• - Refer a friend Scheme
• - Pension
• - Life Assurance
• - Access to our Perks at Work Benefits Portal for various discounts
• - WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
• - One Paid Day for Charity Work

About the Company

[Employer hidden] is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue chip companies as our clients, from small boutique firms to large multi-site International corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

• - In the 2021 ‘Best Companies to work for’ awards,  [Employer hidden] was recognised as being the Best Company to Work for in the U.K. Business Services Sector, [Employer hidden] was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
• - We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
• - Top 30 Best Places to Work in Hospitality in 2021 winner.
• - Excellence in Diversity & Inclusion at HR in Hospitality Awards 2019

[Employer hidden] is a part of Compass Group UK & Ireland, a FTSE 100 company. Please visit our website, www.rapportservice.com, for further information and before applying to learn more about [Employer hidden] and our clients

*We will contact applicants within 5-7 workings days. [Employer hidden] job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.*

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Office Manager (ACOM)

• - Salary £35,000 per annum
• - Frequency Annually
• - Job Reference [Employer hidden]/TP/333/4975
• - Contract Type Full Time - Permanent
• - Closing Date 2 January, 2022
• - Job Category Studio Manager
• - Business Unit [Employer hidden]
• - Location London, United Kingdom
• - Posted on 2 December, 2021