Receptionist (CWIR)
SKILLS
FULL DESCRIPTION
We are recruiting a Receptionist to be part of the [Employer hidden — view at passion-project.co.uk] team, based at our client's office in Canada Water. You will be part of a small, diverse team that supports our client, where excellence and creativity are the norm every single day.
Job Introduction
We are recruiting a Receptionist to be part of the [Employer hidden] team, based at our client's office in Canada Water. You will be part of a small, diverse team that supports our client, where excellence and creativity are the norm every single day.
This is the ideal role for someone who has an incredible ability to spark immediate [Employer hidden] with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences.
This role is 40 hours per week between Monday to Friday, the core service hours of Customer Services are 07.00 – 19.00 / Flexible, based on client needs.
Role Responsibility
- Give immediate attention to every guest upon approach and ensure you acknowledge at 10ft and greet at 5ft.
- Provide an excellent customer service experience through a warm and friendly welcome and farewell to all guests.
- Deliver excellent guest service and welcome, ensuring all guests are acknowledged in a professional manner according to the defined procedure with eye contact and a friendly smile.
- Security Management of programming passes for Visitors
- Helpdesk, logging jobs for any issues.
- Supporting, promoting, managing and running events.
- Offering refreshments and general reception office management.
The Ideal Candidate
- I am an up-beat individual with integrity and a positive attitude.
- I have strong communication skills and easily build relationships with clients and guests of all levels.
- I am passionate about delivering great service for both the internal and external customer and take responsibility for my team and the contribution I make to it.
- Ideally the candidate will have office coordinator and AV experience and a good understanding of meeting room reservation and set up.
- I have a passion for science and discovery.