Welcome Host (ACWH)

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
London
TYPE
Full-time
LEVEL
Entry-level
SALARY
£30,100 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Skills Interpersonal Skills Time Management Stakeholder Management Computer Literacy

FULL DESCRIPTION

Welcome Host (ACWH)

We are recruiting a Welcome Host to be part of the [Employer hidden — view at passion-project.co.uk] team, based at our client's office in Fenchurch Street. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Time management is an integral part of this role. The ability to take ownership is key to success and fantastic communication is essential.

Main responsibilities

  • Providing excellent service to clients and customers arriving to the office, ensuring the Receptionist's duties are carried out to the highest standards
  • Directing visitors to the appropriate individual, meeting room, and office as required
  • Offering refreshments to all visitors arriving
  • Providing accurate information via telephone, email and in person in line with the agreed standards
  • Ensuring the Reception area is tidy and presentable, with all necessary stationery and material
  • Liaising with key internal and external stakeholders, ensuring the smooth day-to-day operations
  • Supporting with ad-hoc requests as required by the business

The ideal candidate will

  • Share our [Employer hidden] values: Create [Employer hidden], Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
  • Ideally, have previous customer service experience
  • Have a positive, outgoing personality and be able to easily build [Employer hidden] with key stakeholders
  • Be proactive, flexible, and adaptable, with great attention to detail and ambition to learn and grow
  • Display excellent personal presentation and interpersonal skills
  • Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette
  • Demonstrate the ability to work independently and manage own workload
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