Housekeeping Manager

What will you be doing as a Housekeeping Manager?

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Leading the team in providing excellent and consistent levels of cleanliness to agreed [Employer hidden] standards
• Monitor and control expenditure within the housekeeping function
• Cleaning in all areas of the hostel - bedrooms, bathrooms, kitchens and public areas
• Managing linen stock levels and ordering cleaning materials required using [Employer hidden] suppliers
• Managing the rota to ensure correct levels of staffing in housekeeping
• Supporting with a wide range of customer facing duties across the hostel, delivering an excellent service to all guests and visitors, giving them a great experience of [Employer hidden]
• Deputising for the Hostel/Deputy Manager, managing the daily hostel operation in their absence

What Skills and Experience do you need to be a Housekeeping Manager?

Our Housekeeping Managers are responsible for the line management of the teams within their own hostels, along with the management of occasional volunteers. They are also responsible for managing the operational budget and the safeguarding of all guests.

To provide this service we are looking for candidates who have:

• Experience in hospitality and hospitality best practice, including the management and delivery of a quality service
• Experience of managing a team – experience of leading others, providing guidance to members of your team
• NVQ Level 3 within Customer Services, Hospitality, Tourism (desirable)
• Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
• Basic IT skills (ideally Microsoft Office) – able to use Microsoft Word, Outlook, Excel
• Knowledge and understanding of the core purpose of [Employer hidden] – what [Employer hidden] does and how we do it
• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At [Employer hidden], we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

If you would like to find out more about [Employer hidden] the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [contact hidden]

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

If you require reasonable adjustments during the recruitment process, please get in touch by emailing [contact hidden].

PLEASE NOTE *All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.*