Head of Communications and Engagement

What will you be doing as Head of Communications and Engagement?

- Own [Employer hidden — view at passion-project.co.uk]’s corporate narrative, tone of voice and organisation‑wide communications strategy

- Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.

- Develop and deliver strategic messaging to support [Employer hidden]’s organisational transformation and long‑term objectives

- Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders

- Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels

- Line manage the Internal Communications Manager

- Lead on media relations and press engagement, including external agency support and spokespeople

- Strengthen [Employer hidden]’s external presence, reputation and profile as a national youth charity and social enterprise

- Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities

- Manage crisis communications strategy and process

- Steward and leverage [Employer hidden]’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary

What Skills and Experience do you need?

- Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation

- Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels

- Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications

- High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach

- Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications

- Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective

- Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses

- Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies

- Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure

- Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At [Employer hidden], we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website. If you need any assistance, please email [contact hidden]