Global Risk Operations Lead - Correspondent Banking

Job Description

Join our dynamic [Employer hidden] Platform team as a Risk Operations Lead, where you will play a crucial role in scaling and strengthening our onboarding and ongoing monitoring for enterprise businesses and banks partnering with [Employer hidden]. This position offers the unique opportunity to impact [Employer hidden]’s mission by establishing compliant and safe partnerships that facilitate instant, borderless money for more people.

Your mission

[Employer hidden] Platform helps financial institutions and large enterprises leverage [Employer hidden]’s infrastructure to offer their customers world class payments products through their own platforms. [Employer hidden] Platform is a start-up within a scale up.  We’re a cross functional team across sales, account management, product, engineering, compliance, analytics and many other functions. We’re based across the world – from London to Singapore, Austin and beyond. 

Your primary mission will be to lead the team responsible for onboarding banks and enterprise partners. The team assesses partners’ compliance programs and policies, and produces comprehensive risk assessments to mitigate and manage partner risk. Additionally, you will look after the continuous monitoring of these partners to ensure [Employer hidden] maintains effective oversight of their operations, really owning and managing the risk for our platform partners.

Job Responsibilities

Partner Risk Management:

• Work closely with Group Compliance to evolve our onboarding and monitoring procedures to enable your team to be effective in managing partner risk
• Set the standard for the partner compliance reviews that summarise findings and determine partner risk scores; ensure that the reviews are data-driven, and align partners with [Employer hidden]’s risk tolerance and regulatory requirements
• Implement robust monitoring systems to track partners' compliance operations, and utilise gathered data to provide insights as well as make informed decisions about these partnerships

Cross-functional Collaboration:

• Work across departments to ensure that banks and enterprise partners are onboarded to the platform in a timely manner and have a best-in-class experience doing so
• Educate cross functional teams (particularly commercial) about partner risk, supporting them in making decisions when our thresholds are met

Leadership and people development: 

• Take a leading role in scaling the risk function in [Employer hidden] Platform, working with the existing teams to grow their impact 
• Be responsible for setting KPIs and SLAs, delivering and reporting on them consistently to drive high performance and a great experience for partners

Qualifications

Experienced in compliance risk management within Financial Services, with previous experience in Correspondent Banking is a must

Proven leader with a track record of building and scaling high-performing compliance or risk teams in fast-paced environments

Demonstrated capability in strong stakeholder management and resilience, with the ability to effectively navigate complex organisational dynamics

Experienced in financial compliance consulting with a knack for presentation and persuasion to align teams and drive decisions

Proficiency with data, able to set KPIs and SLAs for teams and keep them accountable for meeting these goals consistently

Strong problem-solving skills, utilising regulations and data for strategic decision-making