Parts Advisor
SKILLS
FULL DESCRIPTION
Parts Advisor
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including: Safe storage of parts, Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts, Monitoring and solving customer problems/enquiries and processing customer’s orders. The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT. A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
About the Job
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
- Safe storage of parts
- Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders.
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT. A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service
On completion of this course you will receive a Level 3 Standard qualification
Future prospects
A full time career within the automotive industry with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within specific interests they may have such as progressing through the dealership.
Desired skills
- Good communication skills both verbal and written
- Organised
Personal qualities
A keen interest in the vehicle industry with good communication skills both written and verbal. The Apprentice must be hard working and motivated.
Desired qualifications
Minimum of 3 GCSE’s or equivalent (A*-C/9-4 in English and maths required).
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