Key Account Manager (London)

🔒 Confidential Employer

Posted 21 April 2026

LOCATION

London

TYPE

Full-time

LEVEL

Mid-Senior level

SKILLS

Sales Account Management SaaS PaaS CRM Communication Skills Media Services Networking

FULL DESCRIPTION

We are a young, entrepreneurial global expert in connectivity and data management services, focusing exclusively on the media and entertainment industry. In short, we allow creatives to collaborate on content wherever they are in the world. We do this by providing an extensive range of SaaS/PaaS solutions backed up by unrivaled technical support which enables them to manage and transfer valuable and critical content quickly, securely and effectively.

Responsibilities

Meet or exceed quarterly sales bookings goals.
Structure and sell profitable solutions to drive growth at the top and bottom lines for [Employer hidden — view at passion-project.co.uk].
Participate in regular team and 1-on-1 meetings to discuss advancing sales opportunities, removing blockers, deal structure and strategy.
Contribute to a strong sales culture built around individual effort combined with teamwork, CRM and sales tool discipline, aggressively managing leads, “land and expand” account base selling and a continuous focus on achievement.
Build, strengthen and expand relationships with assigned accounts that include leading studios, production and post-production companies, VFX studios and creative agencies that produce commercials.
Schedule and complete at least nine meetings (Zoom or face-to-face) per week with customers and prospects.
Attend industry events, network and be immersed in the media and entertainment scene with the objective of building sustainable relationships that will lead to business opportunities and closed business.
Work with internal cross-functional teams to advocate for clients, resolve sales blockers and to share information about specific customers and the overall market.
Maintain extensive knowledge of [Employer hidden]’s products and services and how they serve our customer's needs, including features, advantages, and benefits, and key examples of usage.
Ensure [Employer hidden] is represented in a professional and positive manner; be an evangelist for [Employer hidden].

Requirements

Passion for solving media customer challenges with technology and services.
Responsible, self-motivated and professional.
Hands-on approach to tackling tactical as well as strategic work.
Proven ability to operate effectively – and with velocity – in a fast-paced, entrepreneurial startup environment in which cross-functional teamwork and initiative is a must.
A high level of energy with the ability and desire to work on advancing opportunities during standard, as well as non-standard, working hours.
Ability to travel as required by the business, although this is expected to be minimal (e.g. 5%)
Must be a citizen of the United Kingdom or eligible to work in the U.K.
University degree.
Fluency in written and spoken English.
3.5+ years related experience in media services, media/content centric SaaS/PaaSor network services selling into the media and entertainment industry.
The candidate is experienced in both tele-sales as well as face-to-face sales of SaaS/PaaS platforms and services in the £10K - £100K+ ACV space.
Excellent verbal and written communication skills
Proven presentation/demonstration and client interaction skills.
Ability to work in a team environment as well as individually.
Proficiency with Salesforce.com and associated sales systems is preferred.
Ability to manage multiple opportunities and varying levels of complexity concurrently.