Trainee Optical Assistant

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Pontypridd
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Teamwork IT systems Communication skills Listening skills

FULL DESCRIPTION

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be a great fit here. So, if you’ve ever considered a career in optics, this Trainee Optical Assistant role could be perfect for you.

The role

As a Trainee Optical Assistant, you don’t need to have previous experience, you just need to be prepared to create an outstanding store environment for both our customers and our team, making sure every patient receives the best care in our stores.

Our store

Based in Pontypridd.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Salary - £12.75ph
  • 37.5 hours a week (weekend working required)
  • Benefits
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • [Employer hidden — view at passion-project.co.uk] Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you and your family
  • Enjoy an additional paid day off on your birthday to celebrate you!
  • Enhanced family leave and company sick pay

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as a Trainee Optical Assistant. These include:

  • Passion for providing excellent customer service and making customers’ lives easier
  • Great teamwork
  • A good initiative
  • Confidence in using IT systems
  • Excellent communication and listening skills
  • Prepared to step out of your comfort zone and try something new
  • Able to receive feedback and be open to development, knowing we’ll be there to support and guide you throughout your process (with your openness and our guidance, your opportunities will be endless).
Sign up free — access 45,000+ UK sponsor-licensed jobs