Optical Assistant

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Merthyr Tydfil
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Optical Experience Optical Terminology

FULL DESCRIPTION

So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. So, if you’ve had previous optical experience as an Optical Advisor or Dispensing Assistant, this Optical Assistant role could be perfect for you.

The role

As an Optical Assistant, you’ll use your passion for the [Employer hidden — view at passion-project.co.uk] brand, products and services alongside your incredible customer service skills, to create an outstanding store environment for both our customers and our team.

What’s on offer?

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:

  • Salary - up to £12.71ph with excellent bonus scheme - can be negotiated for experienced candidates.
  • Full time (37.5 hours) - weekend working essential
  • We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
  • [Employer hidden] Perks - a portal to a world of great everyday discounts and savings
  • WeCare - our employee support service to help you and your immediate family when you need it most
  • Complimentary subscription to the Headspace app
  • Eyecare and hearcare discounts for you
  • Your birthday off every year!

What we’re looking for?

If this is still sounding like a bit of you, we do need you to have a few skills to get started as an Optical Assistant. These include:

  • Must have in-store optical experience

If you’ve got all these skills, we’d love for you to apply, but there’s also some desirable experience that could set you apart from the competition if you have it.

  • Previous experience in a fast-paced customer service environment
  • Experience in optics business
  • Basic knowledge/experience of optical terminology.
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