Electricity Connections Quoter
SKILLS
FULL DESCRIPTION
We are looking for an Electricity Connections Quoter to join our team! As part of this role, you'll be responsible for providing high levels of customer contact on a regular basis, delivering both formal & budget quotations for one off and multiple domestic and commercial supplies.
Electricity Connections Quoter
Our SSEN Distribution Commercial and Connections teams are the first point of contact for customers wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
We're here to help whether our customers are building a single home, housing development, industrial development, generation development or independent distribution network.
As part of this role, you'll be responsible for providing high levels of customer contact on a regular basis, delivering both formal & budget quotations for one off and multiple domestic and commercial supplies.
You will be:
- Responding to application requests for customers wishing to: have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
- Responsible for making engineering decisions on how best to provide the customer what they want, provide clear accurate drawings of what work we are proposing and compiling accurate costs and issuing quotations to customers.
- Striving to meet and exceed all objectives placed on our teams, covering elements such as regulatory standard and customer expectations regarding safety, quality, service and timescales.
Your projects will be varied, and could involve single domestic connections, multiple domestic connections and commercial connections, all allowing you great exposure to our business and industry!
You will have:
- Previous experience as a quoter or experience within the Electricity Connections Industry.
- Comfortable working with numbers, with a high degree of accuracy, and be confident in producing high quality work to deadline.
- A good understanding of electricity distribution and Power Systems networks would be highly beneficial.
- Excellent customer service skills and a passion for delivering the highest levels of customer service.
In addition, you'll be good with computers including Microsoft services, with a knack for picking up new systems; knowledge of PROMIS and EO Web would be advantageous although training would be given to the right individual.
A good understanding of commercial/domestic electricity supply configurations