X2 Casual Conference Assistant

Job description

St John’s College, one of the largest Colleges within the University of Cambridge, is seeking to appoint two Casual Conference Assistants to work during the summer holidays from June to the end of September, supporting the Bed and Breakfast and Conference period.

The role involves assisting in the management of College accommodation for conference and B&B guests, providing a professional and welcoming front of house service. You will greet arriving and departing guests, issue and receive room keys, and maintain accurate records using the accommodation management system. You will also support the duty porter in responding to guest queries and resolving issues, ensuring a high standard of customer service while maintaining security and minimising disruption to College operations.

You will have good literacy and numeracy skills, be computer literate, and demonstrate excellent communication and customer service skills. You should be able to work independently, use initiative to resolve problems, and make sound decisions within established procedures. Previous experience in a customer-facing role and familiarity with systems such as KX, Microsoft Teams and Outlook would be advantageous.

Before You Apply – Please Read

Please include a CV and covering letter with your application.

The closing date for the receipt of completed applications is 9.00am on 21 May 2026. Interviews are expected to be held during the week commencing 1 June 2026.

Please be advised that you will receive system-generated updates regarding the status of your application after it is submitted directly through our recruitment system to the email address you provided. To ensure you receive all communications without interruption, we kindly ask that you:

• Add the following email addresses to your safe sender list
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• Regularly check your junk or spam folders, as emails may occasionally be filtered there.

Early applications are encouraged as we reserve the right to close this vacancy early if we find a suitable candidate.

In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy .