Business Systems Analyst

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Aberdeen
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
IT
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Business Systems Analysis ERP SQL Server Configuration Documentation Integration 2nd/3rd Line Support Change Control

FULL DESCRIPTION

Ensure stability and availability of core Business Systems through analysis, configuration, development, and high-quality support. Own lifecycle activities (testing, feedback, documentation, change control), act as an escalation point, and collaborate with stakeholders. Deliver improvements across ERP and interfaces, reporting, month-end processes, and structured BAU/change work.

Main duties and responsibilities

  • Performing business systems analysis and configuration, identifying and delivering improvements.
  • Analysing, designing, configuring, implementing, and maintaining business systems, including interfaces and reporting solutions.
  • Providing structured lifecycle maintenance (configuration, testing, feedback reporting) to ensure stability and continuous improvement.
  • Diagnosing and resolving issues in line with controls and procedures, documenting work to a high standard.
  • Applying formal change control; define, track, and close issues effectively.
  • Acting as an escalation point for the Business Systems team.
  • Maintaining detailed knowledge of Business Systems and ERP; document business processes and technical designs.
  • Supporting Business Systems and ERP environments, including scheduled, frequency?based activities (e.g., month?end).
  • Visiting operational/process locations as required.

Desirable skills & experience

  • Degree in an IT related discipline (or equivalent).
  • Demonstrable experience in a similar Business Systems role.
  • Hands on analysis, configuration, integration, maintenance, and support of Business Systems and ERP.
  • Strong documentation of Business Systems/ERP processes and solutions.
  • Experience in a senior Business Systems position.
  • Exposure to manufacturing, distribution, and sales systems.
  • Business Systems/ERP lifecycle management and improvement projects.
  • Business Systems & ERP analysis, development, process design, configuration, deployment, and integration.
  • Effective 2nd/3rd line support for Business Systems & ERP.
  • Excellent documentation and communication skills.
  • Strong planning, organisation, and time management.
  • MS SQL Server technologies (e.g., TSQL, reporting, optimisation).
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