IT Analyst - VR/32224

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Dundee
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
IT
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Windows Server Networking Virtualisation Microsoft 365 Azure Cybersecurity Troubleshooting Communication Skills

FULL DESCRIPTION

Experienced IT Analyst responsible for the stability, security, and ongoing improvement of enterprise IT environments. The role delivers end-user support, manages servers, networks, virtualisation and cloud platforms, and contributes to cybersecurity, resilience, and infrastructure projects while supporting users both remotely and on-site.

Main Duties and Responsibilities:

  • Installing, configuring, and maintaining end-user hardware including desktops, laptops, mobile devices, thin clients, peripherals, and cabling.
  • Deploying, configuring, and supporting a wide range of business applications and software platforms.
  • Delivering high-quality end-user support and training, both remotely and on-site.
  • Resolving incidents and requests via the IT helpdesk, meeting agreed service levels.

Infrastructure, Systems & Cloud:

  • Supporting server environments and core IT systems.
  • Configuring, maintaining, and troubleshooting network infrastructure including switches, routers, and related devices.
  • Managing virtualised platforms (VMware/Hyper-V) and cloud services including Microsoft 365 and Azure.
  • Proactively monitoring system performance, identifying risks and implementing preventative actions.
  • Implementing and maintaining backup and disaster recovery solutions.

Security, Projects & Governance:

  • Applying IT security best practice across infrastructure, networks, and end-user environments.
  • Contributing to cybersecurity initiatives, including access controls, MFA, VPNs, and secure multi-site connectivity.
  • Participating in IT projects from design through migration and deployment.
  • Maintaining clear SOPs and technical documentation.
  • Staying informed on emerging technologies, industry trends, and best practice.

Operational Considerations:

  • Participating in a limited on-call rota and occasional out-of-hours work for critical maintenance.
  • Working independently while collaborating within a supportive IT Team.
  • Operating effectively in a fast-paced environment with competing priorities.

Essential Skills & Experience:

  • Proven experience in a similar IT support or infrastructure role.
  • Strong troubleshooting, analytical, and problem-solving skills.
  • Excellent communication skills, able to explain technical issues clearly to non-technical users.
  • Strong experience with Windows Server environments (AD, GPO, DNS, DHCP).
  • Solid networking knowledge (TCP/IP, routing, switching).
  • Hands-on experience with virtualisation (VMware or Hyper-V).
  • Working knowledge of Microsoft 365 and Azure.
  • Experience securing multi-site environments using MFA, VPNs, and access controls.
  • Familiarity with backup and disaster recovery solutions.
  • Sound understanding of cybersecurity principles.
  • Full UK driving licence.

Desirable Skills & Experience:

  • Scripting or automation experience (e.g. PowerShell).
  • Exposure to wider platforms and tools (e.g. Power Platform, SharePoint, telephony, Linux, or e-commerce systems).
  • Industry experience within manufacturing or automotive environments.
  • Relevant certifications or degree-level education.
  • 5+ years’ experience in IT roles.
Sign up free — access 45,000+ UK sponsor-licensed jobs