Night Reception Team Member

🔒 Confidential Employer

Posted 21 April 2026

LOCATION

Edinburgh

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Communication Interpersonal skills Customer service Hospitality Opera (software) Reception

FULL DESCRIPTION

Night Reception Team Member

[Employer hidden — view at passion-project.co.uk] is hiring a Night Reception Team Member in Edinburgh. The role involves representing [Employer hidden] Group with enthusiasm, making a good first impression, and utilizing communication skills. Previous experience in a similar property is helpful, but full training will be provided. The role offers benefits such as paid family leave, flexible working patterns, and a bonus scheme.

Benefits:

Paid family leave (>1 year of service)
Flexible working patterns
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, your family and friends
Refer and earn scheme - earn up to £/€550
Cycle to work scheme- to support a healthy lifestyle and our planet
Education Support to help you foster new skills
Volunteer days: 2 paid volunteer days per year
Support for you and your family when you need it with our Employee Assistance Program (EAP)
An extra day off to celebrate your birthday

We would love you to have:

Previous experience working in a similar property is helpful but not a “must have” as full training will be provided
Prior experience using Opera is helpful but not a “must have” as full training will be provided
Excellent communication and interpersonal skills are required for this role.

What you can do for us:

Be a Brand Ambassador: Embrace your role with joy, passion, and enthusiasm as you represent [Employer hidden] Group
Make a good first impression with all our guests: Confidence and great communication are vital in leaving lasting impressions.