Spa Manager

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Carnoustie
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Spa Management Revenue Management Business Planning Leadership Team Management Guest Experience Budgeting Stock Control

FULL DESCRIPTION

We’re looking for a dynamic, commercially driven Spa Manager to lead our luxury spa. This is a key leadership role for a hands-on leader who can balance a deep passion for wellness with strong business acumen and a drive to exceed revenue targets.

Role and Responsibilities

As the Spa Manager, you’ll take full ownership of the commercial performance and strategic direction of the spa. You’ll lead by example, ensuring every aspect from the reception desk and treatment diary to therapist utilisation runs smoothly and profitably.

  • Develop and implement revenue strategy that maximises treatment room occupancy and retail performance
  • Analyse key business metrics, reporting on financial performance and identifying new sales and marketing opportunities
  • Lead and inspire your team, champion training, development, and progression, cultivating a motivated team that consistently exceeds guest expectations
  • Oversee budgeting, stock control, and payroll efficiency while driving departmental growth

What you’ll need?

  • A proven track record in spa or wellness management within a luxury or hotel environment
  • Strong commercial and analytical mindset, with experience in revenue management, forecasting, and business planning
  • The ability to maximise therapist utilisation and diary efficiency to boost yield and profitability
  • Strong leadership and motivational skills
  • Relevant professional qualifications - HNC/HND in Beauty Therapy/ VTCT equivalent
  • A passion for guest experience, ensuring every visit reflects exceptional standards of care and professionalism
  • Flexibility to work weekends and peak trading times as needed
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