Assistant Online Business Marketing Manager – SEO & GEO Copywriter

✨The role...

As our SEO & GEO Copywriter you will be responsible for transforming the [Employer hidden].com eCommerce experience by levelling up our site copy. This spans our FAQ, Product, Category, Landing pages as well as reinvigorating the [Employer hidden] Blog as a space to educate our customers on trends, our range and great beauty tips and advice.

Here's the exciting bit…a great day includes:

Expert knowledge As the SEO & GEO copy expert for the business; share, educate and introduce best practice across internal Online Business and Supplier teams to improve our ranking for searches in SERPs and offsite AI recommendation tools by: Creating “how-to-guides” for best practice product descriptions for our suppliers and marketplace vendors, alongside CR, design and trading teams to develop best-in-class product page. Working with our Own Brand product development team to support in the development of SEO friendly product descriptions and content that are compliant with regulations. Developing best-in-class landing page copy for seasonal moments. Results Driven Report on our performance on traditional Search Engines and AI recommendation tools to the business and make actionable plans to optimise. Digital Content Plan, develop and implement a content calendar for [Employer hidden]’s blog by: Working with the Insights and Digital Marketing team to identify emerging trends and create. Stay Informed Keep up to date with external developments and opportunities across SEM A. Share knowledge internally to support development of Digital Marketing strategy and stay one step ahead of competition.

‍What you’ll do:

Generate detailed customer focused initiatives, in line with the Online Business Customer and Marketing – SD strategy and support with execution. Listen to the customer and implement new ideas and ways of working which are designed to improve service considering both Online and Offline. Ensure the team prioritises actions which delight the customer/team member. Customer Focus: Be the voice of customers and orchestrate the organisation to live the brand purpose and inspire a customer-first culture to build customer love in every touchpoint of our online and offline platform. Tech & AI: Helping your team understand when to use AI, when to rely on human judgment, and how to combine both. Tech & AI: Rethinking how work gets done - Actively shifting work from repetitive tasks to higher-value activities as AI takes on routine work. Tech & AI: Role modelling behaviours to encourage confidence with AI. Actively developing your ability to use AI effectively and think critically about outputs. Tech & AI: Strengthen Human Touch - Keeping the human element strong: Balancing AI efficiency with human coaching, empathy, and team cohesion.

‍What you’ll need to succeed:

1-2 years experience in an SEO content and copy focused role, managing tactics and campaigns. Ideally experience working a fast-paced retail head office. Strong Copy writing skills. Strong IT skills – MS Office, Excel. Knowledge of Hybris ideal but not essential & Google Analytics. A hands-on, get stuck in, approach. Strong interpersonal and communication skills are key. Excellent time management and an ability to prioritise workload. Ability to problem-solve. Establishes strong relationships at all levels. Can manage tough/complex messages with all stakeholders. Role model collaboration to the team to exceed goals. Positive attitude towards feedback, uses this to generate initiatives to meet/exceed expectations, and shares feedback in a meaningful way. Effectively manages their team by playing to strengths and proactively addressing its opportunities. Ensuring everyone wellbeing & diversity is considered and celebrated. Feels empowered to challenge across different career bands and roles. Supporting other team members in shaping their work to do so. Proactively keeps up to date with market and consumer trends in their specialism and feeds this into department strategy. Uses data and insights to challenges the status quo to keep us ahead of the competition. Uses data to inform and generate new ideas and make decisions to improve on future plans.

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on [Employer hidden] Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
• Come and be part of something special!

For information on how we manage and store your data please go to https://www.[Employer hidden].jobs/privacy-policy/

Show more

Ready to Apply?

Apply Now

Share

Take a second to tell us how your experience is going:

Take a second to tell us how your experience is going:

Location

[Employer hidden] Head Office, 51 Sydenham Road, Croydon, CR0 2EU, United Kingdom

View Map

Get directions

Why Work With Us?

[Employer hidden], where we embrace exciting challenges that make a real difference. We provide a supportive environment where your innovative ideas and proactive spirit are not just welcomed but celebrated. Where you can be you! Are you ready to make your mark with us?

Avivia Digicare

Workplace+ You and your family will get access to an app that gives you free healthcare services like Digital GP, mental health consultations and an annual health check!

Holiday

You’ll receive up to 25 days of holiday, with the option to buy or sell days each year. Your holiday entitlement increases with your length of service—rising to 28 days after 3 years and up to 30 days after 5 years. Head office employees also enjoy 8 UK bank holidays each year.

Stream

The Stream app allows you to track how much money you’re earning throughout the month and take up to 40% of it ahead of pay day, giving you more pay flexibility. You will also have access to lots of discounts, a financial coach and a competitive saving pot.

Benefits

You can earn up to 30% bonus with March pay, get annual salary reviews in January, receive up to 7% pension contributions, and opt into company-paid private medical insurance, plus many more benefits. Check out your department page for more!

Amazing Team

[Employer hidden] is a place for everyone. We respect every voice and celebrate individuality. Enjoy team incentives and fun! If you’re passionate and resilient, [Employer hidden] is the place for you!

Team Member Discount

Enjoy perks like 30% off on [Employer hidden] Own Brand products and 10% off on other brands. This includes our [Employer hidden] Health Clinics and [Employer hidden] Online Doctor! We also have friends and family events, where we increase your discount and allow you to share it!

Fantastic Fun

Work at [Employer hidden] is not just work, it’s a fun-filled journey. We create a vibrant atmosphere filled with positivity. Every day brings new opportunities to learn, grow, and make a difference in the lives of our customers and colleagues.

Inspiring Futures

[Employer hidden] is dedicated to inspiring careers We offer a variety of learning opportunities, including bespoke training programs that equip employees with the skills necessary to advance and transition into different roles.

Journey to Joining Our Amazing Team

1. 1

1. Submit Your Application

Apply online with your CV, highlighting how your skills align with the role at [Employer hidden].

2. 2

2. Initial Screening

Our recruitment team will review your application and contact you if it matches our requirements to confirm you are comfortable with the core details of the role and to get to know you better!

3. 3

3. First Interview

If selected, you will be invited to a competency-based interview with the line manager via teams.

4. 4

4. Second Interview

If further selected, you will attend a face-to-face interview at our Head Office. Depending on the role, you may be asked to prepare a presentation or complete a task for technical positions. You will be informed in advance if this is required.

5. 5

5. Offer & Contract

Upon a successful application, you will receive a job offer and contract outlining the specifics of your role, salary, and benefits. Once accepted, we will initiate the onboarding process to collect all necessary details from you.

6. 6

6. Onboarding

After completing your onboarding, your line manager will contact you to extend a welcome and address any questions you may have to ease first-day nerves. You will then be provided with a comprehensive induction plan designed to ensure your success.

Frequently Asked Questions

Questions? We have answers! - Check out our FAQ page for more.

How do I apply?

How can I track my application?

How do I know if my application has been received?

I wanted to apply for a position I saw here, but it's not listed anymore. Can I still apply?

Can I apply to multiple roles?

What training will I receive?