Key Account Executive

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Ashby-de-la-Zouch
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£31,500 / year
CATEGORY
Sales & Marketing
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Relationship Management Communication Skills Organizational Skills IT Skills Sales Project Management Stakeholder Management

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] are recruiting for a Key Account Executive to join their client in Ashby-de-la-Zouch. The role involves supporting and developing customer relationships, acting as a central point of contact, managing customer inquiries, providing quotes, and ensuring high-quality service.

Responsibilities

  • Lead liaison between the Company and other accounts obtaining daily project updates
  • Managing Customer enquiries into the business and redirecting them to the appropriate function providing answers with suitable timescales
  • Provide a quote to the Customer again within defined timescales using dedicated software and tools
  • Prioritise Customer requests dependant on urgency
  • Attend a conference call 3 times per week
  • Work with the Sales team to highlight new Customers and direct responses accordingly
  • Provide support to the quotations and purchasing team as and when required
  • Obtain Stock Management information
  • Record and monitor Customer feedback and the service provided
  • Order products and update the schedule
  • Growth and long-term project planning
  • Liaise and support other areas within the business on inter-company purchasing aligned with this role
  • Proactively lead and facilitate the HS&E plans for your department and ensure continued compliance
  • All other associated duties as required by the Company

Person specification/Qualification

  • Strong organisational skills with the ability to manage multiple customer requests, prioritise effectively and meet deadlines in a fast-paced environment
  • Excellent communication skills, both written and verbal with confidence liaising with customers and internal teams
  • Proven ability to build and maintain positive working relationships with key stakeholders
  • High level of attention to detail, particularly when preparing quotations, processing orders, and updating schedules
  • Proactive and solutions-focused approach, with the ability to work independently and use initiative
  • Good IT skills
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