Senior Travel Executive

Senior Travel Executive

[Employer hidden — view at passion-project.co.uk] provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, [Employer hidden] is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

Senior Travel Executive Overview:

Our consultants support some of the world’s most prestigious private investment firms and financial institutions, where travel is fast-paced, global, and often time-critical. Working in a high-trust environment, discretion, precision, and proactive service are essential.

From complex multi-city itineraries to investor roadshows with demanding schedules, you’ll play a key role in keeping executives moving seamlessly across the globe—while building trusted relationships and delivering the high-touch service that defines [Employer hidden].

As a Senior Travel Executive, you will manage all aspects of corporate travel requests, delivering consistently high standards through a personalised, client-focused approach.

Based in London, you’ll be part of a growing, dynamic team, collaborating with global colleagues to drive initiatives and find smarter, more innovative ways of working.

Responsibilities & Duties:

• Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs
• Analyse all enquiries and requests received from clients and decide on the best options to offer
• Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service
• Manage Quality Control (QC) procedures and tasks
• Process complex reissues and pricing records accurately
• Negotiate the best rates and deals from vendors to reduce client expenditure. Assess all potential revenue and income streams for maximum company profitability.

Qualifications:

• 3+ years of relevant experience within a travel management company
• GDS experience (Galileo preferred)
• Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings
• Experience handling VIP, entertainment clients and/or group travel

Experience [Employer hidden] Perks:

• Competitive salary and incentive structure
• Wellness/EAP programme
• Employee discounts and career development opportunities

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to [contact hidden].