Restaurant Cleaning Manager

Key Responsibilities

- Maintaining immaculate cleanliness standards across all FOH and BOH areas.

- Ensure full compliance with UK legislation, HACCP, COSHH, and general Health & Safety requirements.

- Implement, monitor, and continuously improve daily, weekly, and deep-clean schedules and checklists.

- Personally inspect sites regularly, lead in a hands-on manner to complete cleaning tasks addressing issues immediately.

- Ensure all guest areas, including toilets and entrances, are consistently presentation-ready.

Team & Contractor Leadership:

- Manage and oversee night cleaning contractors across all three sites, ensuring standards are met and contracts are adhered to.

- Recruit, train, schedule, and manage in-house cleaning teams and manage agency cleaners and external cleaning contractors.

- Set clear expectations, provide hands-on training, and conduct regular performance reviews.

- Ensure appropriate staffing levels (within budget).

- Foster a culture of accountability, pride, and attention to detail.

- Monitor and manage internal laundry facilities and external providers as required, including linen requirements and standards.

Operational Collaboration:

- Work closely with General Managers and senior kitchen managers.

- Support BOH operations by maintaining clean, safe, and well-organised environments.

- Be responsive during service periods to resolve urgent cleanliness or hygiene issues.

- Support openings, refurbishments, and special events where required.

- Assist with any laundry, uniform or customer dry cleaning needs.

Stock, Equipment & Cost Control:

- Manage all cleaning chemicals, consumables, and equipment across the group.

- Ensure safe storage, correct labelling, and appropriate use of all chemicals.

- Control housekeeping costs, minimise waste, and operate within agreed budgets.

- Liaise with suppliers and contractors to maintain value and quality.

Compliance & Reporting:

- Maintain accurate cleaning records, audit results, and compliance documentation.

- Identify and report maintenance issues, pest control concerns, or health & safety risks.

- Support environmental and sustainability initiatives in line with company values.

Skills & Experience:

Essential:

- Proven experience in a housekeeping or cleaning management role within premium hospitality.

- Experience managing night-time cleaning contractors and in-house teams.

- Ability to manage multiple sites with a hands-on, detail-driven approach.

- Confident leader with excellent communication and organisational skills.

- Strong written and verbal communication skills, IT literate.

Desirable:

- Experience within fine dining or high-end restaurant environments.

- Experience supporting luxury brand standards.

Personal Attributes:

- Exceptionally high standards and attention to detail.

- Hands-on, visible, and comfortable working on the floor and in kitchens.

- Calm under pressure with a solutions-focused mindset.

- Flexible approach to working hours, including evenings, early mornings, and occasional nights.

Working Hours:

- Full-time 40 hours/5 days.

- Flexibility required to meet operational needs across multiple sites (including weekends).

The benefits:

- Competitive salary.

- Career progression.

- Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses.

- Wellbeing initiatives.

- Reward and recognition schemes.

- Free welcome lunch for you and a guest.

- 50% restaurant discounts across the group.

- 25% Friends and Family discounts.

- 50% discount on company retail.

- Supplier trips, staff parties and team socials.

- Staff meal during your shift.

- Increased holiday entitlement after three years employment.

- Enhanced parental leave (after one year’s employment).

- Sabbaticals (after three years employment).

- Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night.