Senior Full Stack Engineer, Help Center
SKILLS
FULL DESCRIPTION
Senior Full Stack Engineer, Help Center
[Employer hidden — view at passion-project.co.uk] creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
A day in the life (Responsibilities)
Design, build, deploy, and maintain the Help Center experience through full stack development
Collaborate with UX, PM, QA and Engineering to define, design, and build best-in-class solutions in a complex and fast-moving environment
Champion best practices for development, deployment and quality life-cycles
Mentor and support other engineers through code reviews, pairing, and technical guidance, contributing to a culture of quality and continuous improvement.
Participate in technical design and architecture discussions, helping shape team-level technical direction and tradeoffs.
Collaborate with team to plan and estimate work
What you'll need to thrive (Requirements)
5+ years of experience in software engineering, with a strong background building and maintaining production systems using Java, Kotlin, or other object-oriented languages.
Strong hands-on experience with modern frontend frameworks such as React
Proficient with modern API standards and technologies (e.g. REST, GraphQL)
Proficient with AI tooling such as Cursor, Claude, and MCP servers
Proven ability to own complex features or projects end-to-end, from design through production and iteration.
Demonstrated ability to deliver high-impact, scalable solutions in complex, multi-product environments
Strong leadership and mentoring skills
Ability to collaborate effectively across teams and communicate technical concepts clearly to both technical and non-technical partners.
Focused on delivering positive impact for [Employer hidden] customers
Passionate about driving innovation and continuous improvement of our digital support experience