Mandarin / English Full-time Education Coordinator

Job Title: Mandarin / English Full-time Education Coordinator- Manchester

Job Title: Mandarin / English Full-time Education Coordinator- Manchester

Contract Type: Full-time Permanent

Working Hours: Mon-Fri 9am-17:30pm

Location: Manchester

Salary: £26,000 per annum plus commission

Job Overview：

We’re looking for a proactive and detail-oriented professional to manage the end-to-end delivery of our tutoring services. You’ll work closely with Sales to understand client needs, match students with the right tutors, and ensure a seamless, high-quality learning experience.

In this role, you’ll oversee tutor recruitment and management, coordinate scheduling, monitor student progress, and act as a key point of contact for clients. You’ll also track performance metrics and continuously improve processes to drive better outcomes.

This is a fast-paced, cross-functional role ideal for someone who is organised, people-focused, and passionate about education.

Key Responsibilities：

• * Liaise with sales understand tutoring needs
• * Recommend suitable tutors and provide tutor profiles
• * Support sales conversion through academic insights
• * Manage end-to-end tutoring delivery and ensure quality control
• * Recruit, train, and manage tutors
• * Coordinate tutor allocation, replacement, and scheduling
• * Monitor student progress and client satisfaction
• * Track key metrics (conversion, retention, feedback) and optimise performance
• * Serve as a point of contact for parents/clients and handle issues
• * Develop and improve operational processes and matching systems
• * Collaborate with Marketing to produce content (case studies, workshops, etc.)
• * Work closely with Sales and Academic teams to improve outcomes

Requirement：

* With minimum with a Bachelor’s degree (or equivalent)

*Experience in recruitment, training, or managing freelancers/tutors is a plus

* Strong organisational and project management skills, with the ability to manage multiple priorities

* Excellent communication and interpersonal skills, with confidence working with parents, students, and tutors

* Data-driven mindset with the ability to track and analyse performance metrics (e.g., conversion, retention)

* Problem-solving attitude with the ability to handle client issues effectively

* High attention to detail and commitment to quality

* Proactive, adaptable, and able to thrive in a fast-paced environment

How to Apply:

If you are interested in this position, please send us your CV and a cover letter to [contact hidden].