ICT Technician
🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Poole
TYPE
Full-time
LEVEL
Associate
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Network
System
Telephone Systems
Communication Skills
Troubleshooting
Microsoft Updates
FULL DESCRIPTION
ICT Technician
The candidate will be responsible for setting up new ICT equipment, assisting with troubleshooting and support and working alongside an external ICT company. The candidate will also be responsible for liaising with ICT equipment suppliers. Experience of working within a team as well as independently in a very busy office environment is also required along with the ability to make decisions whilst working under pressure.
Key Responsibilities
- Organising the set-up of new IT and phone equipment both on site and remotely including, but not limited to; company mobiles, email accounts for new starters etc.
- Installing and configuring computer systems as and when required
- Maintaining the phone system, producing call reports and setting up extension speed dials
- Carry out Microsoft updates and monitor outlook storage
- Monitoring and maintaining their computer systems and networks
- Troubleshooting and solving hardware/software faults
- Keeping an accurate log of spare ICT equipment
- Managing printer toners and new orders for ICT equipment and other ad hoc duties as required
Candidate Requirements
- Minimum of 2 years experience in a similar role. Preferably in a busy SME environment
- Very strong ICT skills are essential including, but not limited to: network, system and telephone systems
- Strong communication skills and the ability to liaise with colleagues and external ICT consultants
- Organised, high attention to detail and the ability to work well both independently and as part of a team
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