Door Supervisor
SKILLS
FULL DESCRIPTION
Do you thrive in lively, fast-moving environments? Are you confident, approachable, and focused on delivering excellent customer service?
We’re recruiting Door Supervisors to join our professional Events Team on matchdays and event days at Kingsholm Stadium – the iconic home of Gloucester Rugby. This is your chance to play a key role in keeping fans safe while soaking up the unforgettable matchday buzz.
Duties
As part of the Matchday Security Team, you’ll be at the heart of both guest experience and stadium safety. Your duties will include:
- Monitoring key entry and exit points across the stadium
- Carrying out ticket and accreditation checks with professionalism
- Assisting and directing guests, ensuring they enjoy their day
- Managing crowd flow to keep movement safe and efficient
- Spotting and responding to suspicious or anti-social behaviour
- Supporting emergency response and evacuation procedures
- Attending staff briefings and completing pre-event checks
- Maintaining a safe, clean, and professional working environment
- Representing [Employer hidden — view at passion-project.co.uk] and Gloucester Rugby with pride, professionalism, and confidence
Candidate Requirements
You must have a valid SIA Door Supervision (DS) licence. Close Protection (CP) licenses are also eligible for this role and further training will be provided.
We’re looking for Door Supervisors who are friendly and welcoming, with a calm disposition. You will enjoy working with the public and be confident in de-escalating any situations that may arise.
You will be working closely with staff employed directly by Gloucester Rugby, so must thrive on working as part of a team and be able to take direction, whilst always maintaining your duties diligently and acting with integrity.
You will be a team player, calm under pressure and a confident decision maker.
You will be smartly presented and report to work clean, tidy and on time.
Selection Process
Following your application, candidates who meet the selection criteria will be contacted by our Recruitment Team to attend an interview.
Due to the high number of applications, only successful candidates will be contacted.
If you are interested in applying for this position, please submit your CV and covering letter to us at: [contact hidden]