Product Manager – Internal Products

🔒 Confidential Employer
Posted 21 April 2026
LOCATION
Leeds
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Product Management Stakeholder Management Agile Methodologies CRM Platforms Data Analytics System Integrations Product Roadmap Experimentation

FULL DESCRIPTION

As a Product Manager, you will own and drive the strategy for our internal products and services that power our core business operations and selling channels. This includes logistics solutions, operational tools and marketplace platforms that enable our teams to work efficiently and deliver commercial growth.

Key Responsibilities

Key Goals & Objectives:

  • Prioritise and deliver initiatives that align with business objectives and customer needs.
  • Foster strong collaboration between stakeholders and technology teams to ensure successful delivery.
  • Drive measurable improvements in product performance and internal user satisfaction.
  • Embed a culture of experimentation—running regular tests, measuring outcomes, and using insights to drive product decisions.

Key Responsibilities

Product Ownership…

  • Own internal products and services end-to-end, from discovery through to delivery and continuous improvement.
  • Manage and curate the product roadmap and backlog, ensuring alignment with business priorities and operational needs.
  • Articulate and drive the vision for internal tools and platforms, maximising value delivered to the business.
  • Turn business objectives and operational needs into clear, actionable user stories and deliverables.

What you will build…

  • Own and evolve our ecosystem of internal tools and third-party integrations.
  • Work with our CRM platform (currently HubSpot) to optimise how we manage customer relationships and communications.
  • Evaluate buy vs build decisions for new capabilities, balancing speed to market, cost, and long-term scalability.
  • Support finance, logistics, and operations teams with systems for pricing, box management, process automation and to drive data driven decisions.
  • Partner with commercial and marketplace teams to deliver stock management solutions and selling tools that enable effective re-commerce.
  • Manage and improve courier integrations to support efficient logistics and delivery.
  • Collaborate with engineering to build, maintain, and enhance internal applications that drive efficiency.

Experimentation & Data…

  • Design and execute experiments to validate product hypotheses before investing in full development.
  • Test initiatives that improve operational excellence—finding faster, smarter ways to process boxes and manage items.
  • Identify opportunities to simplify and digitise manual processes, reducing friction for internal teams.
  • Create lightweight prototypes or MVPs to test ideas quickly with internal users.
  • Establish success metrics and measurement frameworks for experiments.
  • Use data and analytics to identify opportunities, measure product performance, and inform decisions.

Stakeholders Collaboration…

  • Work closely with stakeholders in operations, logistics, finance, commercial, and marketplace teams to assess current processes and identify areas for improvement.
  • Gather and analyse feedback from internal users to continuously improve products and services.
  • Facilitate scrum ceremonies and represent the user perspective throughout the product development process.
  • Collaborate with support teams to triage issues and ensure feedback informs product priorities.

Skills, Knowledge and Expertise

Essential Skills & Experience:

  • Minimum of 3 years' experience in a Product Manager or similar product role.
  • Experience managing internal tools, operational platforms, or B2B products.
  • Understanding of system integrations and APIs, with the ability to work effectively with engineering teams on third-party integrations.
  • Experience using CRM platforms.
  • Proven experience designing and running product experiments, A/B tests, or MVPs to validate ideas.
  • Proven experience managing and articulating key data insights and analytics.
  • Experience building and managing a product roadmap.
  • Strong requirements gathering and user story creation skills.
  • Ability to manage multiple priorities and concurrent workstreams.
  • Strong stakeholder management skills across multiple teams.
  • Proficiency in Agile methodologies and tools like Jira.
  • Strong commercial acumen with ability to link product decisions to business outcomes.

Desirable Skills:

  • Experience in e-commerce, re-commerce, logistics, or marketplace environments.
  • Experience with A/B testing or experimentation platforms.
  • Familiarity with building  rapid prototyping solutions for testing ideas quickly.
  • Experience working in a start-up or scale-up environment.
  • Familiarity with product management platforms such as Productboard or Aha!
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