Assistant Store Manager
SKILLS
FULL DESCRIPTION
Assistant Store Manager
Join us as an assistant store manager in our [Employer hidden — view at passion-project.co.uk] Witney store and play a crucial role in delivering outstanding customer care within a thriving optical retail environment. This joint venture store brings together a skilled team consisting of one dispensing optician and five optical assistants, giving the assistant store manager the opportunity to lead, support, and develop a close‑knit group.
As an assistant store manager, you’ll work closely with the joint venture partner to support day‑to‑day store operations while acting as a hands‑on leader on the shop floor. You’ll help drive performance, maintain exceptional service standards, and ensure every customer enjoys a first‑class experience. People management will be a key part of your responsibilities - the assistant store manager will coach, develop, and motivate colleagues to help them reach their full potential.
This role is ideal for a natural problem‑solver. As an assistant store manager, you’ll be calm under pressure, able to make confident decisions, and ready to guide the team through everyday challenges. From supporting colleagues with queries to resolving customer issues and ensuring smooth store operations, you’ll help create a positive, collaborative, and high‑performing environment.
If you’re passionate about leading teams, enjoy solving problems, and want to grow your career as an assistant store manager within a supportive and rewarding optical retail setting, we’d love to hear from you.
Benefits
- Free eyewear annually with immediate eligibility
- Monthly bonus potential up to £350 plus uncapped commission
- Family and friends discount of up to 75% with free eye tests
- 33 days annual leave with the opportunity to buy or sell holiday
- Employee Assistance Program offering confidential support for your wellbeing
- Opportunities to get involved in the OneSight EssilorLuxottica Foundation.
Skills and experience we value
- Solving complex problems for colleagues and customers
- Being customer‑obsessed and delivering exceptional service
- Influencing others with a positive attitude
- Active listening and showing empathy towards customer and colleague needs
- Staying calm and supportive in challenging moments
- Working as part of a team to achieve store targets
- Bringing positive energy and representing the brand with confidence
Why [Employer hidden]?
At [Employer hidden], you’ll be part of something bigger. With over 550 stores across the UK and Ireland, you’ll have opportunities to share knowledge, develop new skills, and elevate your career.
We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.