Senior People Administrator

Role Overview

As our Senior People Administrator, you’ll play a key role in delivering a seamless employee experience across the full lifecycle. From welcoming new starters to supporting day-to-day People processes, you’ll help ensure everything runs smoothly, accurately and with care.

You’ll be the first point of contact for People administration queries, acting as a trusted and reliable support for colleagues across the business. Working closely with the wider People team, you’ll help create an organised, compliant and people-first environment where great processes quietly enable great work.

This is a hybrid role, with approximately 2 days per week working from our offices in Cheltenham (Gloucestershire) and Shipton-under-Wychwood (Oxfordshire).

Please note, to apply for this position you must be based in the UK and have the legal right to work in the UK.

What we're looking for

• Previous HR/People administration experience (ideally 3+ years), ideally within a fast-paced environment
• Strong understanding of the employee lifecycle and core People processes
• Experience acting as a first point of contact for employee queries
• Excellent organisational skills with the ability to manage multiple priorities
• High attention to detail and commitment to data accuracy
• Confident written and verbal communication skills
• Comfortable handling confidential and sensitive information
• A proactive, positive team player who enjoys supporting others
• Nice to have: experience using Google Workspace and HR systems (HiBob experience advantageous)

What you'll do

• Support the full employee lifecycle, from onboarding through to offboarding
• Prepare and issue contracts, offer letters and People documentation
• Maintain accurate employee records in HiBob and Google Drive
• Manage the People inbox and respond to queries in a timely, supportive manner
• Coordinate onboarding processes, employment checks and induction sessions
• Support probation reviews, employee changes and payroll collaboration
• Assist with L&D administration, including coordinating training and tracking records
• Help coordinate wellbeing initiatives, recognition programmes and employee communications
• Support leaver administration, including exit processes and system updates
• Ensure People processes remain compliant, organised and efficient
• Provide flexible administrative support across wider People projects as required

Salary

Salary range: £30,000 - £32,000 per year

Benefits

• 25 Days Holiday + Bank Holidays (increases with years of service)
• Option to buy or sell 5 days holiday each year
• Sick Pay - 8 weeks full pay, 4 weeks half pay
• Life Assurance - (4 times basic pay)
• Private Medical Insurance
• Employee Assistance Programmes (EAP)
• Cycle2Work Scheme
• Electric car green salary sacrifice scheme
• Enhanced Maternity & Paternity package
• Child Care Scheme
• Training & development opportunities
• Company organised events
• Pension (Royal London Group) 5% employer contribution matched
• Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones

Diversity and Inclusion

At [Employer hidden — view at passion-project.co.uk], we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.

We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.

Company Values

Embracing [Employer hidden]'s 'VOICE' Values is important to us, shaping our collaborative and innovative culture.

VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for [Employer hidden]’s happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love [Employer hidden] at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape

If you feel this could be the right fit, apply now!