Credit Controller

Job Introduction

We are seeking a motivated Credit Controller to join our Finance Shared Service Centre team in Harrogate. Reporting to the Credit Control Supervisor, you will play a pivotal role in maximising cash collections and maintaining strong customer relationships. Your positive attitude and dedication will contribute to the success of our credit control department.

Key Responsibilities

• Take ownership of a designated customer ledger and diligently follow up on overdue payments.
• Foster and nurture internal and external customer relationships to ensure efficient collections.
• Record all queries promptly and accurately, ensuring timely resolution.
• Assist in generating customer reports and conducting debt/payment analysis.
• Contribute to credit limit assessments in alignment with company policies.
• Provide support and cover for fellow team members when required.

What We're Looking For

• Prior credit control experience is beneficial (full training provided).
• Proficiency in Excel, including creating formulas and pivot tables, is desirable.
• Strong communication skills, with a confident phone manner.
• Ambitious and eager to learn and develop.

What's in It for You

• 25 days annual leave plus bank holidays
• Additional holiday purchase scheme
• Salary Sacrifice Pension scheme
• Annual bonus scheme
• Life Assurance cover- 3 x salary (from day 1)
• Share Save Scheme
• Eye care vouchers
• Recommend a Friend Scheme
• Learning & Development
• Potential study support for CICM qualification.
• Free tool hire
• Free onsite parking
• Cycle to Work Scheme
• Flu vaccinations
• UNUM - Employee Assistance Programme
• Long Service Recognition Scheme
• My Vp discounts – a variety of discounts/rewards on thousands of well-known brands
• Discounts on HP products
• EE mobile contract discount offers
• Health Shield (discounted premiums on health care cash plan)
• Regit Assist 24/7 accident helpline