Lead Enterprise Architect

Job Responsibilities/Objectives

- Resilience Deep Dive process and management implementation into ServiceNow Continual Improvement Management (CIM). - Resilience Improvements process and management implementation into ServiceNow Continual Improvement Management (CIM). - Resilience Vulnerability data investigations. - Design of the migration from home grown Technology Vulnerability management to ServiceNow Integrated Risk Management (IRM). - Strategic initiatives on Double Failure Resilience and Mass DR scenarios. - Recovery Time Objective redefinition and embedding within the organisation. - LI/SLO/Error Budgets and Availability Management approach and strategy for the organisation. - Contribute to the Technology Resilience strategy and sub-strategies, considering all aspects of resilience: application, infrastructure, security, data, observability, operations and culture. - Collaborate with Technology teams on building best practice resilience design patterns and solutions, for re-use. - Build strong feedback loops from production incident data to the best practice for designing, engineering and running Technology services. - Help to grow resilience skills within Technology teams. - Contribute to architecture and designs for central resilience services and tooling to enable resilience activity visibility. - Lead the thinking on approaches to improve resilience and how resilience gaps should be catered for within the organisation.

Required Skills/Experience

The ideal candidate will have the following:

• Senior engineer / architect in some or all of these technology domains: Application, Infrastructure / Cloud, Security, Data.
• Technology resilience specialist.

Desirable Skills/Experience

Although not essential, the following skills are desired by the client:

• Application architecture
• Infrastructure / Cloud architecture
• Microservices architecture
• DevOps
• Container architecture
• Infrastructure as Code and Automation
• CI/CD pipeline and Automated Testing
• SRE / Production Support
• Implementation of SLOs, SLIs and Error Budgets
• Observability (Logging, Monitoring, Telemetry, Metrics)
• Chaos Engineering
• FMEA / Scenario testing
• Strategy author
• Banking experience
• Global organisation experience
• Data analysis / AI on large data sets, drawing conclusions and insights.
• IT Service Management

If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.