Scheduler

Scheduler

To perform a variety of duties in the coordination of scheduling service for clients whilst providing the highest quality of service to clients.

• Understand and build effective and efficient schedules around our clients and CAREGivers.
• Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
• Be responsive to changes in the schedule and liaise with relevant team members.
• Match CAREGivers to new clients in conjunction with client services team and arrange introductions.
• Ensure client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible.
• Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences.
• Work with the recruitment team to ensure sufficient current and future staffing levels are met.
• Work with the Care Team to ensure new and existing care packages can be resourced and scheduled on a timely basis.
• Add and maintain all client and CAREGiver information onto to the electronic scheduling respect of employment and service delivery.

Ensure compliance with Company’s Equality, Diversity and Equal Opportunities Policy, in Scheduler system. Carry out any other duties deemed necessary for the successful operation of the business.

Team player with strong interpersonal skills with the ability to build rapport quickly. Excellent attention to detail with the ability to multi-task. Logical and analytical with the ability to work on own initiative and meet deadlines.

- Salary £25,000 - £30,000