Logistics Contract Manager

Our client is a leading 3PL, with an envied client base and turnover exceeding £25million. Due to a period of growth, they now require a Logiastics Contract Manager to manage an established client at their site in Staffordshire.

As Logistics Contract Manager you will become a key member of the Distribution & Operations team, responsible for delivering key projects to drive sustainable and progressive change into the customer’s operation.

Key Responsibilities as Logistics Contract Manager:

• Full budgetary responsibility for the customer’s contract
• Full management of the open book commercial model
• Creation and agreement of weekly cost report and oversee correct, timely and accurate invoicing to the client
• Drive development and lead the contract through change required in-line with agreed strategy with the client
• Ensure the contract is planned & controlled in a proactive, constructive and progressive manner
• Develop, execute and delver strategic cost-saving initiatives
• Responsibility for all transport functions within the customer’s site
• Responsibility for managing a small team and recruitment in conjunction with the client and within agreed budgets
• Manage the contract operation, directly, both daily, weekly (tactical) and on a long-term basis (strategic)
• Manage the relationship with all sub-contractors employed on the contract
• Deal with all escalated operational issues
• xUnderstand the key drivers of the operation, managing accurate and meaningful KPI’s which in-turn ensure the productivity and profitability
• Act as the key on-site contact for the client ensuring that all SLAs are met and that additional requirements are addressed
• Maintain a high level of Health & Safety compliance and quality standards, in-line with business requirements and relevant legislation
• Oversee the maintenance and compliance of the fleet assigned to the contract
• Responsibility for the creation and maintenance of all SOPs to provide robust systems and processes

Ideal Person for the role of Transport Controller:

• A proven track record that demonstrates success in a similar position and has a strong understanding of commercial contracts, SLAs and KPIs.
• The ability to identify and mitigate contractual risk (e.g., service penalties or indemnities).
• Knowledge of transport regulations and logistics contract law.
• Someone who has experience or working as a partner with a customer on their own site and leading a team that is responsible for all transport functions within the customer’s site.
• Excellent communication skills with the ability to effectively interact with various stakeholders to develop, execute and deliver strategic cost-saving initiatives.
• An in-depth knowledge of logistics operations (HGV fleet, warehousing, and distribution).
• Managing the contract operations, with the ability to translate contractual commitments into operational delivery on a daily, weekly or long-term basis.
• You must be competent with transport management systems (TMS), fleet tracking and ERP platforms.

This is a fantastic opportunity – we look forward to your application.

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