Registered Manager

About [Employer hidden — view at passion-project.co.uk]

[Employer hidden] is an outstanding care provider rated by the CQC (Care Quality Commission). Our experienced and compassionate teams deliver high-quality support to individuals with additional needs, including Learning Disabilities, Autism, Mental Health needs and complex behaviours

Our services focus on person-centred support, empowering individuals to live fulfilling and independent lives while ensuring they have the same rights, opportunities and choices as everyone else in society.

About the Role

As the Registered Manager, you will assist the Assistant Director of Governance & Operations and the wider Senior Leadership Team (SLT). You will be responsible for ensuring consistent high-quality service delivery across the region.

You will play a key role in shaping culture, driving performance, managing risks, and ensuring our services meet the expectations of the people we support, regulators and stakeholders.

Key Responsibilities:

Regional Leadership & Performance:

• Provide strong, visible leadership across the region, role modelling the organisation’s values and inclusive culture
• Take full accountability for regional performance against agreed KPIs
• Develop and implement regional plans, reporting progress and outcomes to the SLT
• Contribute to the organisations strategic plan and lead on delegated actions

Quality, Governance & Compliance:

• Ensure services consistently meet regulatory, contractual and organisational standards
• Oversee safeguarding, quality assurance and duty of candour responsibilities
• Identify, analyse and act on risks in a solution focused way, escalating concerns appropriately
• Maintain oversight of systems including QCS, RADAR, IPlanit and Safe HR

Financial & Operational Oversight:

• Hold accountability for the regional budget, working closely with the Central Support Team
• Monitoring staffing, rostering, agency usage and financial performance
• Delegate authority appropriately to Operational Leads and Service Managers

Leadership & Workforce Development:

• Lead on regional workforce planning, including succession planning and manager development
• Coach, mentor and develop managers to build high-performing, reflective teams
• Ensure all new starters complete induction, training and are competent to practice
• Take overarching responsibility for people management abd performance across the region

Culture & Person-Centred Practice:

• Embed the organisation’s ethos and Statement of Purpose across all services
• Ensure people supported experience respectful, person-centred care free from instituational bias
• Challenge poor ir restrictive practice immediately and implement robust action plans
• Promote community engagement, inclusion and positive outcomes for people supported

Professional & Stakeholder Engagement:

• Lead engagement with senior professionals, commissioners and key stakeholders
• Manage complaints, reputation risks and the organisations’s regional profile
• Act as an ambassador for openness, transparency and continuous learning

What we’re looking for

• Significant leadership experience within health & social care, managing multiple services
• Strong knowledge of regulation, governance and quality frameworks
• Proven experience managing budgets, performance and complex operational risk
• Confident leader with a coaching and mentoring approach
• Passionate about person-centred support and culture-led leadership
• Full UK driving licence (essential)

Why join us

• Salary – £42,000 – £45,000 (dependent on experience)
• Joining Bonus – Recieve a £350 joining bonus (pro rata, T&Cs apply)
• Perkbox
• Annual Leave – 28 days holiday including bank holidays
• Enhanced On-call Payments
• Blue Light Card – First year membership paid, giving discounts across retailers, travel and more
• Medicash Healthcare – Access to GP services, dental care, opticians, counselling and more
• 24/7 Counselling Support – Free confidential external support when you need it
• Paid Introduction & Ongoing Development
• Employee Recognition Scheme – Celebrating and rewarding great work
• Cycle to Work Scheme – Save money on a new bike and accessories
• Free On-site Parking – Available at our services

Apply Now

Apply today to begin your rewarding career with [Employer hidden]

Please note that due to the nature of the role, applicants must have the right to work in the UK.