Liability Loss Adjuster

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£55,000 / year
CATEGORY
Insurance
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Employers’ Liability Public Liability claims Product Liability Investigation skills Report writing Claims systems

FULL DESCRIPTION

If you’re an experienced Liability Adjuster looking for a role where your technical ability is trusted, your judgement respected, and your development supported, this could be the next move for you.

You’ll be joining a well-established Casualty & Liability specialist team handling a varied and engaging portfolio of third-party Liability claims, from straightforward slips and trips through to more complex liability investigations connected with major incidents.

What’s in it for you?

  • Hybrid working – a genuine balance between home working and modern city centre offices
  • Exposure to a wide range of EL, PL and Product Liability claims
  • Autonomy to manage your own caseload with the backing of a respected global adjusting practice
  • Opportunities to work collaboratively across Major & Complex Loss, Legal, Property and Specialist teams
  • Ongoing professional development and support with qualifications
  • A role where client relationships and technical quality genuinely matter

The Role

  • Manage a mixed caseload of third-party Liability claims, typically up to £100,000
  • Handle claims on both an investigate & report only and cradle-to-grave basis
  • Carry out thorough investigations to establish liability, causation and quantum
  • Provide clear advice and guidance to policyholders, clients and brokers within agreed timeframes
  • Produce high-quality investigation and liability reports
  • Manage client expectations while delivering against SLA and KPI requirements
  • Work closely with internal specialists to ensure claims are handled efficiently and accurately
  • Take ownership of issues, remove barriers in the process and drive claims to settlement or repudiation where appropriate

What we’re looking for

  • Proven experience handling Employers’ Liability and Public Liability claims
  • Exposure to Product Liability and third-party property damage claims
  • Strong investigation skills and confidence writing detailed reports
  • Solid understanding of the UK insurance market
  • Technically competent with a pragmatic, commercial approach
  • Comfortable working to client SLAs, productivity and quality standards
  • Confident using claims systems, scoping software and handheld devices
  • Strong negotiation skills and a customer-focused mindset
  • Flexible to travel regionally, with occasional overnight stays
  • Full UK driving licence
Sign up free — access 45,000+ UK sponsor-licensed jobs