Account Manager

Company Overview

[Employer hidden — view at passion-project.co.uk] Ltd is a market leader pioneering the future of sustainable production. We supply high-performing, complex metal components to some of the world’s most respected Aerospace, Space, Energy, and Industrial companies. We are one of the only companies globally with a proven track record of using PBF-LB (Powder Bed Fusion - Laser Beam) technology to deliver complex, finished parts at production scale. Backed by a clear vision for sustainable, net-zero manufacturing, we are scaling with purpose and looking for ambitious talent to join our high-performing Commercial Team. This is a dynamic commercial role focused on leveraging business intelligence to drive sustainable revenue growth within existing key accounts. You will act as the crucial link between our customers and our in-house engineering, operations, and quality teams.

Candidates must have the right to work in the United Kingdom

Key Responsibilities

• • Manage a portfolio of high-value accounts, including 1-3 large strategic customers and 10-15 high-potential accounts.
• • Grow existing key across Defence, Aerospace, Industrial, and Energy sectors by identifying new opportunities and driving deeper penetration through stakeholder engagement.
• • Engage with both commercial and technical stakeholders with the support of the wider company to fully understand requirements and convert technical opportunities into robust sales.
• • Drive growth by positioning the unique value of 3T’s full value chain and net-zero manufacturing ambitions, moving beyond simple price discussions.
• • Manage the full commercial lifecycle, including quoting using established models and templates.
• • Support lead generation initiatives and contribute actively to understanding the wider market to shape the commercial strategy.
• • Maintain the Pipeline/CRM daily, ensuring all information is current and relevant for accurate forecasting and planning.
• • Work collaboratively with internal teams to ensure a unified, customer-centric approach to delivering complex manufacturing outcomes.
• • You’ll be measured against account revenue generation and growth, customer relationship health and retention, and the conversion rate of new opportunities within existing accounts.

This is a dynamic role, and responsibilities may change as the business continues to grow.

Qualifications and Experience

• • 3+ years in technical sales, preferably with knowledge of metal additive manufacturing.
• • Strong interpersonal skills – demonstrating an ability to quickly build trust with senior technical and commercial stakeholders.
• • Full UK driving licence (UK and European travel is likely).

What We're Looking For

• • Customer-Centric: Passionately advocating for the customer’s needs within the business. You only promise what you can deliver.
• • Analytical: Asking the right questions and utilising data to inform commercial decision making.
• • Coachable: Seeking and plying feedback without ego, committed to personal growth.

Working Arrangements & Benefits

• • £36-40k base salary DOA.
• • Company-wide bonus scheme.
• • 22 days holiday + Bank Holidays + 3-day shutdown between Christmas and New Year.
• • Bike to Work Scheme
• • Private Health Option
• • Career progression and growth with the company

• Office based when not visiting customers.