Mental Health Support Worker

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Northampton
TYPE
Full-time
LEVEL
Entry-level
SALARY
£27,596 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Mental Health Support Therapeutic Relationships Mental Health Assessments Service User Engagement Liaison NVQ Level 3 Fast-paced Mental Health Service

FULL DESCRIPTION

Mental Health Support Worker

The role of Mental Health Support Worker within Primary Care is to provide support to people with diverse mental health needs. The role is to navigate the mental health system between primary care and other services, to ensure that the service user is fully supported and can access additional support when required.

Job summary

*The role of Mental Health Support Worker within Primary Care is to provide support to people with diverse mental health needs that are being assessed and cared for by Primary Care; this may be (but is not limited to) referring to onward Mental Health support from NHFT, supporting individuals to feel able to attend appointments,signposting to third sector support and developing peer support groups for cohorts of local service users. The range and types of interventions provided to service users will be determined by the post holders own individual sphere of competence and by liaising with NHFT mental health services and third sector teams. The role is to navigate the mental health system between primary care and other services, to ensure that the service user is fully supported and can access additional support when required. All interventions administered by the post holder will be under indirect supervision by Northamptonshire Talking Therapies registered and accredited practitioners and from the community of practice of PCN based mental health workers (being established once these MHSP are in post). The Mental Health Support Practitioners will contribute to the ongoing assessment, planning, implementation, and evaluation of care provided to the service users they are working with.*

Main duties of the job

  • Develop therapeutic relationships with service users and carers within primary care and support access into secondary care.
  • To liaise and share information, as appropriate, which maybe complex and sensitive with others involved in their care and in line with the Consent to Share Information Policy.
  • To engage service users effectively with the agreed treatment plan and to ensure access to appropriate services are obtained on needs led basis.

About us

Those interested in training and development can have the opportunity to interview in the future to train as a qualified Psychological Well-Being Practitioner under Northamptonshire Talking Therapies as a start for further career development.

Northamptonshire Talking Therapies is a developing service, committed to staff wellbeing and provision of quality therapy following Government NICE guidance for treatment for the population of Northampton. The service full of PWP, Senior PWP's and HIT therapists is expanding and aims to continue to build strong local community ties and with this aim as a focus there are numerous opportunities to work on creative projects and initiatives in the local area.

Details

Date posted: 13 October 2023

Pay scheme: Agenda for change

Band: Band 4

Salary: £25,147 to £27,596 a year pa, pro rata

Contract: Permanent

Working pattern: Full-time

Reference number: 270-TE454-MH

Job locations: Lotus House, Victoria street, Northampton, NN1 3NR

Job description

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Experience of working in mental health

Have worked in a fast paced mental health service

NVQ level 3 or equivalent knowledge and experience

Employer details

Employer name: [Employer hidden — view at passion-project.co.uk]

Address: Lotus House, Victoria street, Northampton, NN1 3NR

Employer's website: https://www.nhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Central Team Operational Manager

Natalie Baker

[contact hidden]

[contact hidden]

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