Community Health care Assistant / Phlebotomist

Job summary

To provide basic nursing care support to the DVT Nursing team based at LTC

To support taking out of hours bloods to the laboratory in the evenings

Community Phlebotomist Service with domiciliary visits where necessary.

Provide phlebotomy clinics at the Luton Treatment Centre including evenings

When undertaking home visits on scheduled days to plan visits accordingly.

Assess the client's registration forms and initiate investigations (to include blood pressure, weight, height, bloods

To provide basic dressings as directed by nursing team.

To set up clinical areas prior to clinic

To chaperone and assist clients attending for procedures (on and off examination couch, escorting within the building and out to their car)

Always Act as an ambassador for the Luton Treatment Centre

To give general advice to patients regarding services

Check all equipment prior to clinic and report any defects to appropriate personnel.

To take appropriate emergency action as required and to immediately inform the nurse in charge or manager.

To assist in the collection of information for audit purposes

To rotate stock according to expiry dates

To put supplies, pharmacy, logistics and stores away

To ensure bins are emptied at the end of each clinic.

Assist in taking requests from patients on the phone booking line for clinic phlebotomy.

About us

Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.

There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.

If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.

Details

Date posted: 17 April 2026

Pay scheme: Agenda for change

Band: Band 3

Salary: £25,760 to £27,476 a year

Contract: Permanent

Working pattern: Part-time, Flexible working

Reference number: 448-LCA-7946993

Job locations: Luton Treatment Centre, Luton, LU1 1AR

Job description

Greet patients attending clinics at LTC and signpost them accordingly.

To record accurate, concise information on patient care within the patient notes

To always maintain confidentiality of patients

To communicate patient information to medical/nursing staff as appropriate to patient care

Attend and contribute to service meetings.

To ensure accurate labelling of blood bottles and safe secure transfer to the laboratory

To assist in making appointments for patients who have language, speech or hearing difficulties.

Receive, screen and transfer telephone calls as appropriate, acting on own initiative ensuring that accurate detailed messages are taken and recorded.

Keep up to date with reading and replying to work email communications.

Communicate with Phlebotomists, HCAs Specialist Nurses, GPs, Nurses, Patients, local hospitals, and other health professionals within the multidisciplinary team.

To be the patients advocate within the clinical setting.

To be supportive and communicative with colleagues and clients

Person Specification

Qualifications and Training

Essential

N.A.P venepuncture qualification or equivalent or a willingness to undertake training within an agreed timeframe

The post holder must be able to evidence 'Achievement of Care Certificate or be willing to complete this within first 6 months of employment OR Achievement of a vocationally related qualification (e.g. NVQ in Health and social care/ clinical healthcare)'

Willingness to undertake Trust mandatory, statutory and essential training and further training related to the role to meet the needs of the service.

Desirable

Admin/clerical training

Previous relevant experience-eg. First aid certificate

Experience

Essential

Communicate effectively in English

Experience working as a HCA or equivalent

Experience of working with the public

Previous experience of working in a team

Infection Control and universal precaution training or willingness to undertake training.

Desirable

Phlebotomy experience

Community experience in the phlebotomy/ health care setting

Knowledge of computer i.e. Microsoft

Experience of training staff on a 1-1 basis

Knowledge and Skills

Essential

Standard keyboard skills and ability to communicate through IT using packages such as Word and Outlook

Ability to work flexibly as part of a team.

Time Management and prioritisation Skills.

Excellent interpersonal skills

Accurate and methodical approach to work

Ability to work without direct supervision

Ability to cope with challenging behaviour

Willingness to learn new skills

Ability to communicate effectively with staff and patients

Travel between base and laboratory in the evenings as required to drop samples

Desirable

Experience of S1 IT system

Experience of Malinko scheduling System

Safeguarding and promoting the welfare of children and young people/vulnerable adults

Essential

Ability to safeguard and promote the welfare of children and young people/vulnerable adults oDemonstrates understanding of safeguarding issues oCan demonstrate an ability to contribute towards a safe environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name: East of England Community Health and Care NHS Trust (Cambridge)

Address: Luton Treatment Centre, Luton, LU1 1AR

Employer's website: https://www.eastofenglandcommunityhealthandcare.nhs.uk/

Employer contact details

For questions about the job, contact:

Service Manager

Sarah Munroe

[contact hidden]