Account Manager (Part-time)
SKILLS
FULL DESCRIPTION
Account Manager (Part-time)
Join [Employer hidden — view at passion-project.co.uk]’s Bespoke Software Development team and help bring advanced software solutions to life. With over three decades of expertise in AI, data services, modelling, and bespoke software engineering, we support clients across healthcare, social care, government, academia, and the wider public sector. Our work tackles real world challenges and delivers meaningful impact.
We are looking for a proactive and commercially minded Account Manager to nurture key client relationships and drive sustainable growth. You will play a visible role in shaping the success of a diverse portfolio, collaborating closely with technical experts and project teams to ensure our solutions meet the needs of every customer.
What you will do
- Build long term, trusted relationships with clients, understanding their challenges and strategic priorities.
- Develop tailored account plans that support customer satisfaction and repeat business.
- Build trust and new relationships with potential customers, to identify and progress new business opportunities.
- Lead contract discussions, ensuring agreements align with [Employer hidden]’s commercial and legal requirements.
- Work with project managers, software engineers, and analysts to ensure smooth delivery.
- Represent [Employer hidden] in senior stakeholder meetings, events, and industry touchpoints.
- Monitor market trends and competitor activity, supporting continuous improvement.
- Support engagement activities including product launches, conferences, and exhibitions.
- Ensure any customer issues are resolved promptly and professionally.
What you will bring
- Experience in account management, business development, or commercial roles, ideally within software or technology consultancy.
- Strong communication and negotiation skills, able to build credibility at every level.
- A proactive, results focused approach and a genuine interest in innovation.
- Excellent organisational capability, with the ability to manage multiple deadlines.
- Understanding of technology in health, social care, public health, or research environments is an advantage.
- Full UK driving licence and willingness to travel when needed.
Why [Employer hidden]
You will join a supportive environment where collaboration, humility, and ownership are valued. We work at pace, adapt quickly, and empower people to make a real difference. You will shape impactful solutions, work with committed teams, and see the results of your contribution first-hand.
Ready to help shape the future of innovative software delivery? Apply today.