IT Operations Manager

IT Operations Manager – Key Responsibilities

• Oversee and manage the company’s IT infrastructure, including networks, servers, cloud services and end user devices.
• Develop and enforce comprehensive security policies and strategies.
• Collaborate with other departments to enhance overall system security.
• Stay updated on the latest security threats and solutions.
• Develop and manage IT budgets ensuring cost effective solutions.
• Oversee incident response and disaster recovery plans, providing IT training and awareness for employees onsite and remotely.
• Provide technical support and guidance to internal teams, ensuring minimal downtime and effective IT service delivery.
• Ensure IT services align with business needs, driving efficiency and performance improvements, leading IT projects including systems upgrades, migrations and deployment.
• Develop and implement cybersecurity strategies and policies, supporting multiple sites, to identify and mitigate cybersecurity risks.
• Conduct regular security assessments, penetration testing and vulnerability scans.

IT Operations Manager- Skills & Experience

• Hands-on Microsoft 365 Administration skills and experience, highly desirable.
• Solid IT Operations exposure with experience of identifying IT & Security improvements and leading these projects.
• Experience with network security, firewalls, endpoint protection and cloud security.
• Experienced supporting a SAAS platforms, providing remote management and monitoring services.
• Familiarity with compliance standards such as GDPR and Cyber Essentials.
• Strong problem-solving skills with an ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills.

The IT Operations Manager position is offering circa £45,000 – £60,000 basic salary plus excellent benefits for the successful candidate. This is a full-time, permanent position, based at our client’s Harrogate office with flexibility to work 1-2 days homebased per week.