Quotations Coordinator

About the role

The main focus of the position is to generate quotations in line with customer requests using our SAP system. The Quotations Coordinator will support and collaborate with our sales engineers as they generate customer enquires across the UK in sectors such as Education, Healthcare and Workspace. The Quotations Coordinator will provide front end support to our external sales team and customers through pricing and product knowledge. As well as establishing key customer relationships to build our business proposition.

Key Responsibilities

• Process customer quotations onto our SAP system.
• Provide copy quotations to our customer base such as wholesalers, contractors, and end users.
• Working closely with and supporting our external sales team.
• Take incoming calls from customers to provide prices, copy quotes or answer queries on product information.
• Liaise with internal departments to ensure accurate information is relayed onto our customers in a timely manner. This includes working with our technical, lighting design and specials design team for project specific solutions.
• Develop and maintain good working relationships with all key stakeholders.
• Manage your own quotation planner to ensure projects are completed and issued in line with customer deadlines.
• Review and analyse information provided from various stakeholders in order to generate accurate quotations.
• Ability to learn and use detailed product knowledge to ensure we are quoting in line with project specifications and product schedules
• Working closely with the commercial team leader to price project quotations appropriately.

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