PLM Support Engineer

🔒 Confidential Employer
Posted 20 April 2026
LOCATION
Grove, Wantage
TYPE
Full-time
LEVEL
Associate
CATEGORY
Engineering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

NX 3D modelling Coding Start-up scripts Problem solving Communication skills

FULL DESCRIPTION

PLM Support Engineer

We are looking for a PLM Support Engineer to join the team. This role will provide the support for NX, and development of strong relationships with key internal groups including Design and Electronics, covering four main areas of work: - Effective triage of NX incidents - At elbow support and resolving helpdesk tickets for all areas - Providing or helping facilitate the development of targeted user training and mentoring - Day to day system administration

As a PLM Support Engineer you will be responsible for:

  • Supporting Vehicle Design and Aerodynamics
  • Triage of incidents and resolving NX related issues
  • At elbow support where required
  • Evaluating and improving existing NX processes
  • Collaborating with cross-functional teams to identify improvement opportunities
  • Review and highlight repeat issues to help identify the root cause and implement a permanent solution
  • Supporting with training and best practice for NX
  • Developing and updating technical documentation
  • Responding to and resolving tickets within the agreed business SLA
  • Liaising and working with the wider PLM team to ensure joined up thinking and development

Skills and experience required:

  • Experienced NX user
  • 3D modelling experience
  • Knowledge of NX2007+ Series
  • Knowledge of coding practices associated to NX
  • Experience of start-up scripts
  • Experience in providing support to users/customers
  • Previous experience deploying software installations to client workstations
  • Quick and effective problem solving abilities
  • Ability to translate business needs into technical specifications
  • Ability to work with others, to help continually grow the entire TIG department
  • Excellent communication skills, written, interpersonal and verbal
  • A team player with the ability to remain calm under pressure
  • Fully competent in core IT skills and technical / business knowledge required by the role and / or current assignment.

Please note, this role will require flexibility to work extended hours or cover out of hours upgrades or outages on a rota.

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